Experience

Netevia
• United States
• Financial Services
• 1 - 100 Employee
• DevOps Engineer

  • Dec 2022 - Present


Bank of Saint Petersburg

• Russian Federation
• Banking
• 100 - 200 Employee

• Junior DevOps engineer

  • Mar 2022 - Feb 2023

  — Monitored IT infrastructure for the Head Office and branch network — Responded to events, analyzed logs, and used other methods of the troubleshooting — Supported bank departments and vendors with various incidents, requests, or escalations in case of any — Run administration of Active Directory — application software and information systems of the bank — Created runbooks with instructions and guides for solving problems — Provided input and enhancements for the monitoring services of the bank Show less



Melon Fashion Group

• Russian Federation
• Retail Apparel and Fashion
• 200 - 300 Employee

• Infrastructure Specialist

  • Jul 2021 - Mar 2022

  — Resolved incidents in the Helpdesk, or escalated them to the relevant department — Set up routers, and diagnosed network problems with office staff and shops — Set up remote and office workstations for employees, solved issues with corporate software (1С, Directum, MS Office) — Resolved incidents in the Helpdesk, or escalated them to the relevant department — Set up routers, and diagnosed network problems with office staff and shops — Set up remote and office workstations for employees, solved issues with corporate software (1С, Directum, MS Office)



SkyNet

• Libya
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Help Desk Specialist

  • Jul 2020 - Jul 2021

  Identified customer needs, provided support, helped to set up new equipment Identified customer needs, provided support, helped to set up new equipment