Danijel Miletic

CIO (Head of ICT) at Hrvatska poštanska banka, d.d.
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Contact Information
us****@****om
(386) 825-5501
Location
Zagreb, Zagreb, Croatia, HR
Languages
  • English Full professional proficiency
  • Russian Elementary proficiency
  • German Limited working proficiency

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Davor Pavlić

Danijel is s a very effective, well organized and solution oriented professional with excellent communication skills. He possesses a unique business and management experience from different parts of the financial industry, which then applied in everyday work. Danijel is fast problem solver that takes initiative and acts proactive. Give him a complex problem - you receive back a rare and enviable ability to find a simple and fast solution. During our joint project e-branch, he often presented creative ideas and concrete solutions. He is very reliable in managing both client and his organization expectations within a given frame. Danijel was always able to inspire and mobilise greater parts of his teams and peers in the Bank with his vision, strong will and wish to lead.

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Credentials

  • Project Management Professional (PMP)
    Project Management Institute
    Dec, 2020
    - Nov, 2024
  • Certified Agile Leadership I
    Scrum Alliance
    May, 2019
    - Nov, 2024
  • Pension Insurance Manager licence
    Croatian Financial Services Supervisory Agency
    Nov, 2017
    - Nov, 2024
  • Pension Fund Manager licence
    Croatian Financial Services Supervisory Agency
    May, 2017
    - Nov, 2024
  • Agile - Product Owner
    -
    Aug, 2015
    - Nov, 2024
  • Lean Six Sigma - Green Belt
    -
    Jan, 2015
    - Nov, 2024
  • Risk Academy
    SDA Bocconi
    Jan, 2014
    - Nov, 2024
  • FOCP: FinOps Certified Practitioner
    The Linux Foundation
    May, 2023
    - Nov, 2024
  • Investment advisory exam
    Croatian Financial Services Supervisory Agency
  • Brokerage exam
    Croatian Financial Services Supervisory Agency

Experience

    • Croatia
    • Banking
    • 500 - 600 Employee
    • CIO (Head of ICT)
      • Oct 2020 - Present

    • Head of organization and PMO
      • Apr 2021 - Oct 2021

    • Croatia
    • Banking
    • 1 - 100 Employee
    • Member of The Supervisory Board
      • Mar 2023 - Jul 2023

    • Croatia
    • Higher Education
    • 1 - 100 Employee
    • Lecturer
      • Jul 2014 - Oct 2020

      Banks&banking Financial instruments and risk insurance instruments Investment Management in the Capital Markets Financial Markets Banks&banking Financial instruments and risk insurance instruments Investment Management in the Capital Markets Financial Markets

    • Croatia
    • Banking
    • 700 & Above Employee
    • Advisor to the Member of the Management Board
      • Jun 2019 - Sep 2020

      Responsible for all investment products (UCITS and voluntary pension funds), strategic partnership & bancassurance, savings and investment advisory service for retail clients Responsible for all investment products (UCITS and voluntary pension funds), strategic partnership & bancassurance, savings and investment advisory service for retail clients

    • Head of Sales and Marketing
      • Oct 2016 - Dec 2019

    • Croatia
    • Banking
    • 700 & Above Employee
    • Head of Project Portfolio Management / PMO
      • Oct 2015 - Sep 2016

      • management and coordination of programs / projects in line with the Bank's strategy• total employees under the direct management: 35 (2 directors)• supervision of approved projects and coordination of interdependent projects in order to ensure efficient management• optimal management of resources in accordance with the priorities of the Bank• ensuring the development of detailed proposals accepted projects with information-technological, procedural and organizational aspects and find solutions to improve the established process Show less

    • Head of Zaba24 (e-branch, mobile branch and call center) and Sales network development
      • Jul 2015 - Sep 2015

      • management and coordination of 4 separate organizational units.• total employees under direct management: 170 (3 directors)• managing the delivery of products and services to alternative delivery channels• defining a strategy, action plan for the implementation of commercial plans on alternative delivery channels• managing the development of the sales network through three business areas: network of branches and business centers, the processes in retail, self-service devices (ATM network, a day-and-night vaults, etc.). Show less

    • Head of Zaba24 (e-branch, mobile branch and call center)
      • Jan 2012 - Jun 2015

      • management and coordination of 3 separate organizational units.• total employees under direct management: 150 (3 directors)• managing the delivery of products and services to alternative delivery channels• defining a strategy, action plan for the implementation of commercial plans on alternative delivery channels

    • Assistant Regional Director, mass market
      • Apr 2011 - Jan 2012

      • management of 34 branch offices in Zagreb• total employees under direct management: 520 (34 directors)• defining the sales plan, and ensuring implementation of the plan on a monthly basis• proposing commercial activities• acquisition of new clients• management and development director of branches• management of the network of branches, organization and optimization teams• participation in loans rescheduling / refinancing with the optimization of credit risk• tracking reservations• monitoring the level of volume savings• improving the quality of service• optimization of the number of employees to the achievement of adequate quality of service Show less

    • Branch office deputy director
      • Dec 2010 - Apr 2011

      • total employees under direct management: 32• management of the entire business relationship with clients from jurisdiction• informing and advising clients on products and services of the Bank

    • Assistant
      • Jun 2012 - Jul 2014

      Financial instruments and risk insurance instruments Investment Management in the Capital Markets Financial Markets Financial instruments and risk insurance instruments Investment Management in the Capital Markets Financial Markets

    • President of the Management Board
      • Apr 2010 - Dec 2010

      • total employees under direct management: 15• the only member of the Management Board• responsible for the process management of human resources, career development and employee motivation• adoption of the decision on the investment strategy, the design of new products• budget adoption of the plan and control the execution of the plan• creation of a sales network and strategies• personal contact with key customers, shareholders, owners

    • Member of the Management Board
      • Dec 2008 - May 2010

      • responsible for Front Office, Middle Office, Sales, Back Office• perform internal supervision of the Company with the Law and other regulations

    • Fund manager
      • Jun 2006 - Dec 2008

      • Market Analysis• Negotiating with clients and formation of their private portfolio• trading in domestic and world markets

    • Broker&Head of institutional sales
      • Dec 2003 - Jun 2006

      • trading in domestic market • Intensive contacts with local&foreign institutional investors • trading in domestic market • Intensive contacts with local&foreign institutional investors

    • student practice
      • 2003 - 2003

Education

  • Faculty of organization and informatics, University of Zagreb
    Master's Degree, Business Systems Management - Management of Small&Medium Enterprises
    2003 - 2011
  • Faculty of organization and informatics, University of Zagreb
    Bsc, Information Science
    1998 - 2003

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