Experience

Enlighten Candles Arizona

• Retail Health and Personal Care Products
• 1 - 100 Employee

• Factory Director

  • Mar 2020 - Present

• Candle Pourer

  • Oct 2017 - Mar 2020

  Follow specified procedures to create quality candles. Communicate with the factory manager regarding possible improvements in efficiency and quality control. Implement changes to procedures, as directed. Exercise flexibility by assisting with other duties when appropriate. Plan and work cooperatively with other employees to ensure the completion of projects.



Coldwater Creek

• United States
• Retail
• 700 & Above Employee

• Visual Manager

  • Oct 2009 - Jun 2012

  Evaluated key focal points in store in order to highlight key products. Led team of 8 - 10 employees in implementing floor sets and improvising where needed. Recognized strengths and skills needing improvement in team members and delegated responsibilities appropriately. Required high level of flexibility as the schedule was highly dependent on the timing of shipments. Evaluated key focal points in store in order to highlight key products. Led team of 8 - 10 employees in implementing floor sets and improvising where needed. Recognized strengths and skills needing improvement in team members and delegated responsibilities appropriately. Required high level of flexibility as the schedule was highly dependent on the timing of shipments.



Sprint

• Non-profit Organizations

• Communications Consultant

  • Jul 2005 - Feb 2008

  Exercised excellent customer service skills and resolved customer concerns. Provided support with multiple services and products, explaining to customers as needed. Evaluated customer needs and provided options ranging from new products to services. Exercised excellent customer service skills and resolved customer concerns. Provided support with multiple services and products, explaining to customers as needed. Evaluated customer needs and provided options ranging from new products to services.