Experience

Water Street Mission

• United States
• Individual and Family Services
• 1 - 100 Employee

• Dental Office Coordinator

  • Jan 2019 - Present

  Assist in updating and oversee procedures to ensure compliance with various state, local, and federal regulations.Assure compliance by dental staff and volunteers with policies established by the clinic.Provide administrative support to the dental clinical staffConsultation and training for mission staff with health related issues on campusOversight of the Electronic Health RecordAssist in involved in continuous quality improvement of dental clinic servicesParticipate in planning and other administrative meetings as neededOverseeing inventory of dental equipment and suppliesResponsible for the timely handling of clinic correspondenceKeep the VP apprised of critical issuesTeam work with the case managers in providing dental services to guests.Assist in the promotion and representation of Dental Services through conducting tours, thanking donors, and participating in fundraising eventsResponsible for administrative support to recruit, schedule, and oversee volunteers, along with their policies and expectationsAssist in building of relationships with the Lancaster dental communityAssist in oversight of dental students and volunteer teamsAssist with the scheduling of volunteers in accordance with clinic's policies and expectationsOther duties pertaining to the essential functions to assure the smooth functioning of the dental clinic Show less

• Office Manager

  • Jun 2015 - Dec 2019

  Prioritize daily assignments for administrative teamsWork with Vice President and administrators to problem solves “back-end” issues created by front-end administrative processesImplement procedures to assure appropriate orientation, training, and oversight of all registration and reception volunteers.Provide oversight for administrative process in EPIC and DentrixProvide oversight for to WSHS including reporting and project support.At all times, keep the VP appraised of critical issues. Show less

• Pharmacy Technician

  • Jul 2014 - May 2015

• Dental Assistant

  • Oct 2012 - Jun 2014

  Assist the dentists in providing treatment/services to the patients within the scope of the guidelines set by the clinic, the dentist and your ability, knowledge and experience; including but not limited to chair-side assisting, taking and processing radiographs, patient education and documentation (EHR) as neededAssist the dental team with the day-to-day operations of the clinic; including but not limited to: infection control procedures, sterilization of instruments, confirmation of patient education, and documentation in the EHR as neededProvide routine maintenance of dental equipment, STATIM, autoclave, traps, cleaning of Ops, clinic, and laundryProvide spiritual care to patientsResponsible for inventory and ordering of dental equipment and supplies in coordination with the dentist and Dental Office CoordinatorTraining of the sterilization technician or dental hygienist in the use, maintenance, and care of the sterilizing machines and the clinic equipmentOrganizing and overseeing laboratory patient casesAssisting in filling out Gift in Kind forms for donationsParticipate with the team in the active recruitment and on-going engagement of volunteer service providers, including scheduling, recruitment strategy development/implementation, communication, office visits, and speaking at public eventsPerform other tasks as may be assigned by the director or required to assure the smooth functioning of the dental clinic Show less