Experience

SNC-Lavalin Atkins Transport Consulting & Advisory

• United Kingdom
• Business Consulting and Services
• 100 - 200 Employee

• Managing Consultant

  • Oct 2020 - Present

  Responsible for the technical delivery and analysis of rail and transport consultancy projects across the public and private sectors. Technical specialisms include; fares and ticketing policy and application, transport ticket retailing and systems, revenue protection mechanisms, revenue management, passenger demand forecasting and rail franchise specification and evaluation. Key projects include;Fares & Ticketing Reform Technical Advisors - Project Manager & Technical LeadRestoring Your Railway Programme - Technical Bid Review LeadHS2 Retail and CX System Design - Technical LeadEast Midlands Railway Franchise Evaluation - Fares & Ticketing Quality Evaluation LeadWest Coast Partnership Franchise Evaluation - Evaluator (Revenue)South East PAYG Expansion - Project ManagerSmart Ticketing on National Rail - Technical AdvisorEMR & WCP Franchise Specification - Technical Lead

• Senior Consultant

  • Oct 2016 - Oct 2020



CrossCountry Trains

• United Kingdom
• Truck Transportation
• 300 - 400 Employee

• Revenue & Retail Strategy Manager | Deputy Head of Revenue

  • Aug 2014 - Oct 2016

  Assisted in leading the Revenue Team to provide demand and revenue forecasts, commission cost and cost of sale models as well as periodic trading analysis and reporting. Responsible for all revenue management and competitive pricing activity, leading a team of 9 Analysts and Senior Analysts. Supported the wider business with business case appraisal and continued to develop CrossCountry’s retail strategy, focusing on the digital retail environment. Dan also led a number of Arriva Group retail projects and represented the company on industry projects in this area.

• Distribution Manager

  • Jun 2010 - Aug 2014

  Focused on both internal and external points of sale in order to develop a customer focused retail strategy whilst actively managing commission payments and reducing cost of sale. Dan was responsible for providing quarterly commission forecasts and led a number of retail, ticketing and fulfilment projects, particularly in the areas of smart and barcode ticketing. Dan developed a detailed understanding of the TSA, NRCoC and various retailing systems.

• Revenue Protection Inspector

  • Jun 2008 - Jun 2010

  Included the inspection and sale of rail tickets on-board and at gatelines. PACE trained, issuing MG11's and UFNs.



Virgin Trains Ticketing

• Travel Arrangements
• 300 - 400 Employee

• Station Ticket Inspector

  • Apr 2007 - Apr 2008

  Assisted with the inspection and sale of rail tickets. Assisted with the inspection and sale of rail tickets.