Club Manager and Director of Membership Sales

• May 2017 - Present

Club Manager

• Feb 2016 - Apr 2017

Manage all aspects of the Club including Clubhouse facilities, dining operations, golf course F&B outlets, Food and Beverage department heads, Culinary Team executives, service employees, administrative staff, housekeeping and maintenance personnel. Develop operating policies and procedures needed to ensure maximum member and guest satisfaction. Partner with Executive Committee to establish and execute standards for daily play, tournaments, member events, service levels and Club financials.

Clubhouse Manager

• Nov 2014 - Feb 2016

Assistant Club Manager

• Jul 2011 - Oct 2014

Leadership role collaborating with Director of Catering and Events, General Manager, and department heads; manage daily clubhouse operations across 3 separate food outlets. Forecast and implement budgets for 2/3 food outlets that total $2M in annual club revenue. Earned promotion from Dining Room Manager to Assistant Club Manager, and developed specific internal core values (M.A.T.C.H.) that aligned with club’s mission statement, promoting a better, more focused club‐wide standard for service.

Dining Room Manager

• Aug 2009 - Jul 2011

Server

• Jun 2000 - Aug 2009

Sales Consultant

• Aug 2005 - May 2009

Sales Consultant

• May 2004 - Aug 2005

Senate Runner

• Jan 2000 - Jun 2000