Daniel Ngo

Business Development Executive at FreakOut
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Contact Information
Location
Ho Chi Minh City, Vietnam, VN
Languages
  • Vietnamese Native or bilingual proficiency
  • English Professional working proficiency
  • Chinese Professional working proficiency

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Zihui Cheong

It’s been a real pleasure working with Danny for 2 years. He has a strong sense of business acumen and was able to quickly identify the latest and popular travel products. Danny is a dependable and adaptable team player who is always willing to offer help outside of his responsibilities. He often initiated conversations with suppliers and partners for collaboration on marketing activities that are beyond his job scope!

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Experience

    • United States
    • Music
    • 1 - 100 Employee
    • Business Development Executive
      • Oct 2020 - Present
    • Taiwan
    • Travel Arrangements
    • 300 - 400 Employee
      • Apr 2019 - Sep 2020

      - Product development: research and acquire local Vietnam suppliers for travel products (land tours, tickets, transportation, activities, roaming services etc.) to be onboarding on KKday platform (website and APP).- Account management: support suppliers with daily operations, B2B platform instruction and product content enhancement.- Cross department teamwork: work closely with SEA Operation, Marketing teams to facilitate the onboarding of activities, negotiate for exclusive promotions.- Market research: identify trends and new travel products, tracking competitors' rates and performance to improve products competitiveness. Show less

      • Apr 2018 - Apr 2019

      - Create, plan and execute all local promotions and campaigns, team work with Southeast Asia team to execute regional marketing campaigns.- Perform Facebook Ads with various objectives.- Create & send weekly email marketing campaigns, set up automation emails.- Execute daily social media presence on Facebook, Instagram & Youtube account.- Edit blog post content and upload to Blog KKday Vietnam, manage network of contracted freelance writers.- Ensure Blog site traffic by utilizing SEO keywords and planning strategic content. Show less

      • Mar 2017 - Mar 2018

      Southeast Asia Team (Chinese/English/Vietnamese)- Answered product and service inquires from customers via phone calls, in-app messages and emails- Provided after sales support to customers via phone calls, in-app messages and emails- Worked closely with Operations team to ensure efficiency of bookings processing and customer experience- Handled service complaints and followed up with related department to ensure resolution to customers- Supported with system translation from Vietnamese to English/Chinese and vice versa Show less

    • Front Desk Staff
      • Jun 2014 - Mar 2017

Education

  • Ming Chuan University
    Bachelor of Business Administration - BBA, International Business
    2013 - 2017

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