Job Skills & Peer Mentor Facilitator

• May 2023 - Present

Youth Worker

• Jul 2019 - Present

Grant Recipient: Animated Gaming Simulation - Education Content Creator/Animator

• Jan 2019 - Jul 2019

• Create an interactive simulation for the SSW program to assist student’s understanding of course content. • Collaborate with grant students and faculty to develop case study storyboards for animation. • Develop necessary technical understanding of chosen software to effectively create content. • Create an interactive simulation for the SSW program to assist student’s understanding of course content. • Collaborate with grant students and faculty to develop case study storyboards for animation. • Develop necessary technical understanding of chosen software to effectively create content.

Human Trafficking Awareness Advocate / Graphic Designer

• Jan 2019 - Jul 2019

• Collaborate on an interdisciplinary team to create promotional materials to raise awareness about human trafficking. • Design and create training materials for presentations, awareness campaigns, and upcoming events. • Collaborate on an interdisciplinary team to create promotional materials to raise awareness about human trafficking. • Design and create training materials for presentations, awareness campaigns, and upcoming events.

Human Trafficking Program Development and Awareness Advocate - Intern

• Sep 2018 - Apr 2019

• Collaborate in program development with survivors to develop life skills and therapeutic workshops to encourage relationships between participants and assist in the healing process. • Play a key supportive function for survivors of human trafficking in court proceedings. • Regular case management and collaboration with clients on goal development and progression. • Facilitate training workshops related to domestic trafficking, legislation, and youth vulnerability. • Engage in a therapeutic relationship with survivors, building connections and trust to effectively understand barriers and challenges. • Develop and write policies and procedures for a diverse range of agency initiatives. • Build relationships with other agencies partners, creating unique programs to serve vulnerable youth. • Actively participate in agency and client meetings; providing oral and written support and feedback. • Assist parent support group as a helping hand and learn about the impact of trafficking on families. Show less

Facilities Assistant

• Sep 2017 - Aug 2018

• Enhanced customer service experience while working collaboratively on a team to improve general operations. • Greeted members upon entry and answering questions about services to provide excellent customer service. • Assisted with basic office needs including research, content creation, and data collection. • Trained new attendants in required gym procedures to create consistency across all employees. • Enhanced customer service experience while working collaboratively on a team to improve general operations. • Greeted members upon entry and answering questions about services to provide excellent customer service. • Assisted with basic office needs including research, content creation, and data collection. • Trained new attendants in required gym procedures to create consistency across all employees.

Technical Support Coordinator

• Jul 2010 - May 2016

• Headed A/V department, recruiting, training, and supervising Audio-Visual Team. • Supervise all volunteers, providing support and ensuring consistently high standards of service. • Developed programs to engaged youths in audio, video, and camera to foster interest in tech, develop skills, build confidence, and create community. • Interfaced with the public, listening to complaints and suggestions, de-escalating confrontation and communicating information. • Communicated regularly with Audio-Video Team to streamline information and create consistency. • Worked as a member of the Communications Committee to design and implement communication procedures and campaigns to promote events and upcoming series. • Collaborated with various department leads on projects to identifying specific needs and requirements for events and initiatives. • Managed all financial and budgetary elements of department, tracking purchases and recording spending. • Designed and edited graphics for promotional materials using Adobe Creative Suite. • Documented and evaluated technicians’ performances, supporting in weak areas to create consistent technical competence across team. • Managed all communication platforms, (social media, print, digital correspondence, videos, website). • Liaised between guest artists and speakers, assessing needs and communicating applicable requirements. • Ordered and purchased all necessary equipment and consumables for department and concurrent events. Show less

Technician

• Aug 2006 - Aug 2010

• Collaborated on a team of technicians to provide audio-visual and staging solution; setting up, managing, and taking down all event equipment. • Liaised with clients and venues, providing high-quality customer service by connecting required needs and available resources. • Assisted clients in formulating their technical requirements according to the size and purpose of their event. • Collaborated on a team of technicians to provide audio-visual and staging solution; setting up, managing, and taking down all event equipment. • Liaised with clients and venues, providing high-quality customer service by connecting required needs and available resources. • Assisted clients in formulating their technical requirements according to the size and purpose of their event.