Danielle Kelly Tolford

Data Analyst & Auditor at Virginia Auditor of Public Accounts
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Contact Information
us****@****om
(386) 825-5501
Location
Providence Forge, Virginia, United States, US

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Experience

    • United States
    • Accounting
    • 1 - 100 Employee
    • Data Analyst & Auditor
      • Jan 2021 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Cashier
      • Nov 2018 - Jan 2019

      Highlights:• Trained colleagues• Provided excellent customer service• During point-of-sales shut-down, created work around procedure to safely document and track cash-only purchases, enter all transactions once software came back on and to follow-up with card-paying customersNormal Responsibilities:• Welcome and assist members; answer member questions, help them to locate items• Operate point-of-sales, transaction, and other inventory equipment • Pack and transfer member orders to carts• Retrieve items for members and provide product recommendations • Re-stock merchandise, retrieve carts, and perform other clean-up duties as needed

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Certified Pharmacy Technician
      • Dec 2015 - Mar 2017

      Highlights:• Lead as point of contact for new software implementation • Developed new workflow procedures • Helped negotiate budget approval for department operations from organizational budget through evaluation of department spending, as well as suggested implementations to efficiently meet budgetary goals Normal Responsibilities: • Train new hires on department procedures• Review work performed by coworkers for accuracy prior to RPH approval• Process insurance claims; receive and submit authorization requests, resolve denials• Work closely with social work and patients to coordinate insurance coverage for outpatient medications • Collaborate with hospital staff to best prepare patient for discharge• Perform data-entry, scan and save documents to database• Generate various end of day reports as needed for auditing procedures• Create method of procedure documents• Compound allotted medications

    • Retail
    • 700 & Above Employee
    • Certified Pharmacy Technician
      • Sep 2015 - Dec 2015

      • Calculate and verify dosage formulas• Perform non-sterile compounds; count & fill prescriptions per pharmacist’s approval• Effectively update and maintain patient electronic medical records• Transcribe, scan and log prescription data into database• Process insurance claims; resolve pending charges or claim denials • Calculate and verify dosage formulas• Perform non-sterile compounds; count & fill prescriptions per pharmacist’s approval• Effectively update and maintain patient electronic medical records• Transcribe, scan and log prescription data into database• Process insurance claims; resolve pending charges or claim denials

    • United States
    • Retail Groceries
    • 700 & Above Employee
    • Certified Pharmacy Technician
      • Oct 2014 - Aug 2015

      • Train new employees on software use, pharmacy equipment and workflow procedures• Verify accuracy of previously filled prescriptions using pharmacy imaging software• Assist inventory audit procedures• Receive and place inventory orders • Effectively update and maintain billing and demographic information in patient electronic medical records• Transcribe, scan and log prescription data into database• Process insurance claims; resolve any pending charges or claim denials• Contact prescriber or other appropriate party for prescription clarifications or concerns

    • Medical Practices
    • 1 - 100 Employee
    • Administrative Assistant
      • Apr 2014 - Oct 2014

      Highlights: • Digitized accounts receivable from manual system creating an automated internal master database that syncs to individual records when an invoice is updatedNormal Responsibilities: • Record medical record invoices; apply and track charges & credits to individual accounts• Effectively update and maintain billing and demographic information in patient electronic medical records• Collect and enter patient-reported data into appropriate medical record• Schedule appointments, assist patients & direct them to appropriate personnel as needed

    • United States
    • Retail
    • 700 & Above Employee
    • Pharmacy Technician
      • Oct 2010 - Apr 2014

      Highlights:• Trained & supervised new hires at front-end department • Filled in as Optometry Technician: assisted opticians receive & enter prescriptions, answer telephones, call patients when prescriptions are ready, assist members to find and purchase eye wear Normal Responsibilities: • Greet patients; receive, type, count, fill, and file pharmacy prescriptions • Review and resolve patient concerns under supervision of pharmacist • Count & balance cash register drawer; lock pseudoephedrine products and computer; safely shut down software; lock pharmacy windows, as well as ensure other protective measures when closing

Education

  • Virginia Tech - Pamplin College of Business
    Bachelor's degree, Accounting and Information Systems
    2018 - 2020
  • John Tyler Community College
    Associate of Science - AS, Business Administration and Management, General
    2017 - 2018

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