Experience

Advanced Dealer Solutions

• United States
• Automotive
• 1 - 100 Employee

• Account Specialist

  • Apr 2023 - Present

  Advanced Dealer Solutions is a F&I dealership development agency specializing in the automotive, RV and powersports industries. We work to maximize the purchasing experience as well as increase F&I sales and profits as well as increase service sales and retention. Your Goals, Our Responsibility. Advanced Dealer Solutions is a F&I dealership development agency specializing in the automotive, RV and powersports industries. We work to maximize the purchasing experience as well as increase F&I sales and profits as well as increase service sales and retention. Your Goals, Our Responsibility.


Advanced RV Solutions
• Information Services
• Managing Partner

  • Mar 2023 - Present


Specialty RV Sales

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• General Manager

  • Nov 2018 - Jul 2022

  Experienced General Manager with a demonstrated history of working in the retail industry. Skilled in Customer Service, Retail, Sales, Strategic Planning, and Content and Marketing Strategy. Experienced General Manager with a demonstrated history of working in the retail industry. Skilled in Customer Service, Retail, Sales, Strategic Planning, and Content and Marketing Strategy.


Dave Arbogast Buick GMC Vans RVs
• Automotive
• 1 - 100 Employee
• Sales Manager

  • Aug 2018 - Nov 2018


Camping World and Good Sam

• BDC / Sales Manager

  • Jul 2017 - Aug 2018

• Sales

  • Mar 2017 - Jul 2017


RV Wholesale Superstore
• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee
• Sales Manager

  • Jan 2015 - Mar 2017
• Service Writer

  • Jun 2014 - Jan 2015

  Scheduling service appointments Selling service work and up selling any additional services that may be needed Following up with my customers and keeping them informed throughout the process Submitting warranty and extended service contract work orders for payment Scheduling service appointments Selling service work and up selling any additional services that may be needed Following up with my customers and keeping them informed throughout the process Submitting warranty and extended service contract work orders for payment



Brown Automotive Group

• Automotive
• 1 - 100 Employee

• Service Advisor and Customer Relations Manager

  • Aug 2008 - Jun 2014

  Service Appointment Coordinator and Customer Relations Specialist, November 2012 - June 2014 Scheduling appointments and maintaining the service schedule Tracking client experience through follow up phone calls and monitoring customer satisfaction surveys on the web Resolving any customer complaints or issues Organizing and planning New Owner Workshops for new Honda owners Receptionist and Service Cashier, March 2009 – November 2012 Processing vehicle invoices and stocking in new units Processing client payments via cash, check, credit card, on accounts and warranty work and reconciling the cash drawer Completing clerical and office duties including faxing, mailing, filing, and creating fliers for the service department Receptionist (PT), August 2008 – March 2009 Professionally greeting customers and directing them to the appropriate representative Answering and transferring calls on a multi-line phone system General clerical duties including but not limited to maintaining an excel database, data entry, mailing, faxing and filing Show less