Experience

Barnes & Noble Booksellers, Inc.

• United States
• Retail
• 1 - 100 Employee

• Merchandise Manager

  • Oct 2006 - Present

  Merchandise Manager (Redwood City, CA)Maintain and drive sales for Redwood City location. Responsibilities include creating new displays to target sales needs, with an emphasis on the overall store visual merchandising. Manage 10 employees and coach and communicate with the store team about products, services and customer experience. Additional tasks include inventory management, staff scheduling, cash handling, running the sales floor and coaching team to focus and achieve store metrics.… Merchandise Manager (Redwood City, CA)Maintain and drive sales for Redwood City location. Responsibilities include creating new displays to target sales needs, with an emphasis on the overall store visual merchandising. Manage 10 employees and coach and communicate with the store team about products, services and customer experience. Additional tasks include inventory management, staff scheduling, cash handling, running the sales floor and coaching team to focus and achieve store metrics. Promoted from Children's Department Lead. Children's Department Lead (San Bruno, CA)Maintain an efficient and enjoyable Children’s department. Responsibilities include merchandising displays for promotional events, inventory management, tracking sales generated by displays and adjusting to maximize sales potential, assigning tasks to booksellers working in the department, as well as acting as a resource for both booksellers and customers. Designated store trainer, responsible for teaching new employees on policies and procedures, and continual coaching of current staff. Promoted from Sales Associate.Sales Associate (Stockton and San Bruno, CA)Responsible for customer satisfaction, recommending books to customers, providing assistance to educators seeking materials for their classrooms and working at the information kiosk. Cash handling, selling, product knowledge, and maximizing sales opportunities. Primary responsibilities include emphasis in the Children’s Department, Info Services and Merchandising. Achieved several 100% Customer Service Shops. Show more Show less