Danielle Balow, CPPM

Director, Digital Transformation at Click Boarding
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Spanish -

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5.0

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Amber Parr

Danielle was awesome to work with as our implementation consultant! She dedicated time to meet our needs as we implemented a new onboarding system. She was knowledgeable of the system that made it easy to get complex questions addressed and she was quick to respond to inquiries. I would love the opportunity to collaborate with Danielle in the future.

Ryan Hampton, MBA

From the moment I started at Click Boarding, Danielle was one of the most proactively helpful people I encountered. She patiently trained me on the Click platform and explained a great deal of detail about how it came to its current state, which was incredibly helpful background from both a technological and a cultural perspective. Her patience and discipline with clients is legendary within the company: she handles pressure from multiple clients with a smile on her face, and never forgets that at the end of the day, she and all of us are here to solve the customer's problems for them. She was also instrumental in helping me as a product manager understand the voice of the customer: what challenges, frustrations, and limitations they were experiencing in the implementation process, the sense of magnitude, urgency, and business value of solving each of them. I simply couldn't ask for a better partner in implementations of a complex enterprise software solution.

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Credentials

  • Employee Experience and Design Thinking
    AIHR | Academy to Innovate HR
    Mar, 2022
    - Nov, 2024
  • Certified Digital HR Specialist
    AIHR | Academy to Innovate HR
    Jan, 2022
    - Nov, 2024
  • English as a Second Language Instructor
    Minnesota Literacy Council
    Feb, 2009
    - Nov, 2024
  • Certified Professional Project Manager
    University of St. Thomas
  • Yoga Instructor
    CorePower Yoga

Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Director, Digital Transformation
      • Feb 2021 - Present

    • Senior Solutions Manager, Onboarding Consulting Practice
      • Jul 2020 - Mar 2021

    • Senior Project Manager
      • Mar 2018 - Mar 2021

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Yoga Instructor
      • Jan 2022 - Present

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Senior Production Manager
      • Aug 2015 - Mar 2018

      Responsible for leading and managing talent of ILLUME's manufacturing teams. My teams planned, prepared for production and produced ILLUMES's beautiful products. Notable accomplishments included leading through an ERP upgrade for the manufacturing team and implementing core staffing strategies resulting in less attrition and yielded a higher return on training investment. Responsible for talent management, managing budget, meeting or exceeding quality and productivity key performance indicators and streamlining processes.

    • United States
    • Retail
    • 700 & Above Employee
    • Project Manager
      • Dec 2014 - May 2015

      Co-managed two multi-million dollar projects driving Target's key online growth initiative - starting up new fulfillment centers for Target.com. Co-managed two multi-million dollar projects driving Target's key online growth initiative - starting up new fulfillment centers for Target.com.

    • United States
    • Banking
    • 700 & Above Employee
    • Project Manager
      • 2015 - 2015

      Managed a project team to create a new web application in order to generate more leads for U.S. Bank's Home Equity Line of Credit business. This drove leads to local branches and their Customer Service teams. Managed a project team to create a new web application in order to generate more leads for U.S. Bank's Home Equity Line of Credit business. This drove leads to local branches and their Customer Service teams.

    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Market Manager
      • Jul 2013 - Dec 2014

      Customer Service leader responsible for growing revenue by partnering with business partners and ensuring the highest level of customer service with every Grainger customer. Emphasized employee development and performance management.

    • Assistant Branch Manager
      • May 2012 - Jul 2013

      Oversaw and led the daily operation of a branch with 20 team members. Responsible for recruiting and on-boarding activities, managing personnel decisions and leading business and market initiatives.

    • United States
    • Retail
    • 700 & Above Employee
    • Group Leader
      • Sep 2010 - May 2012

      Led through organizational and technology changes, planned daily department goals and managed performance of team members. Led through organizational and technology changes, planned daily department goals and managed performance of team members.

    • Staffing and Recruiting
    • 200 - 300 Employee
    • On-Site Staffing Manager
      • May 2009 - Sep 2010

      Recruited, on-boarded, trained and coached employees for customer locations in Twin Cities; later promoted to run staffing operation for over 150 temporary employees. Recruited, on-boarded, trained and coached employees for customer locations in Twin Cities; later promoted to run staffing operation for over 150 temporary employees.

    • Assistant to Development Officers
      • 2007 - 2009

      Helped Development Officers build fund-raising strategies for higher education programs at the University of Minnesota, College of Liberal Arts. Helped Development Officers build fund-raising strategies for higher education programs at the University of Minnesota, College of Liberal Arts.

Education

  • University of Minnesota
    B.S., Human Resources Development
    2005 - 2009
  • University of Minnesota
    B.A., Spanish Studies
    2005 - 2009

Community

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