Danielle Antonio
Account Manager at The Pepper Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Tagalog Native or bilingual proficiency
Topline Score
Bio
Heather Austin
I would highly recommend Denise. She is resourceful, organized and extremely detailed-oriented. She has a high sense of urgency and accountability. If she's managing a project I know it will be done on time and to our client's satisfaction. She goes above and beyond to build productive working relationships with her clients and her co-workers and is a pleasure to work with and manage.
Kelly Loffredo
I worked with Denise when she was a marketing coordinator. She proved herself so strong at the role that she became the team leader. She was excellent at training personnel (even conducting remote sessions with employees in the Philippines) and managing the team's workload. She also interfaced with the vice president of operations and the clients. To me, she has been consistently focused, professional and efficient--a definite asset to the organization.
Heather Austin
I would highly recommend Denise. She is resourceful, organized and extremely detailed-oriented. She has a high sense of urgency and accountability. If she's managing a project I know it will be done on time and to our client's satisfaction. She goes above and beyond to build productive working relationships with her clients and her co-workers and is a pleasure to work with and manage.
Kelly Loffredo
I worked with Denise when she was a marketing coordinator. She proved herself so strong at the role that she became the team leader. She was excellent at training personnel (even conducting remote sessions with employees in the Philippines) and managing the team's workload. She also interfaced with the vice president of operations and the clients. To me, she has been consistently focused, professional and efficient--a definite asset to the organization.
Heather Austin
I would highly recommend Denise. She is resourceful, organized and extremely detailed-oriented. She has a high sense of urgency and accountability. If she's managing a project I know it will be done on time and to our client's satisfaction. She goes above and beyond to build productive working relationships with her clients and her co-workers and is a pleasure to work with and manage.
Kelly Loffredo
I worked with Denise when she was a marketing coordinator. She proved herself so strong at the role that she became the team leader. She was excellent at training personnel (even conducting remote sessions with employees in the Philippines) and managing the team's workload. She also interfaced with the vice president of operations and the clients. To me, she has been consistently focused, professional and efficient--a definite asset to the organization.
Heather Austin
I would highly recommend Denise. She is resourceful, organized and extremely detailed-oriented. She has a high sense of urgency and accountability. If she's managing a project I know it will be done on time and to our client's satisfaction. She goes above and beyond to build productive working relationships with her clients and her co-workers and is a pleasure to work with and manage.
Kelly Loffredo
I worked with Denise when she was a marketing coordinator. She proved herself so strong at the role that she became the team leader. She was excellent at training personnel (even conducting remote sessions with employees in the Philippines) and managing the team's workload. She also interfaced with the vice president of operations and the clients. To me, she has been consistently focused, professional and efficient--a definite asset to the organization.
Credentials
-
Digital Marketing Analytics in Theory (with Honors)
University of Illinois at Urbana-Champaign| CourseraMay, 2021- Nov, 2024 -
Marketing in a Digital World
University of Illinois at Urbana-Champaign| CourseraMay, 2021- Nov, 2024 -
Sales Management and Development
Harper CollegeJul, 2011- Nov, 2024 -
Google Ads Display Certification
GoogleSep, 2019- Nov, 2024 -
Google Ads Search Certification
GoogleSep, 2019- Nov, 2024
Experience
-
The Pepper Group
-
United States
-
Advertising Services
-
1 - 100 Employee
-
Account Manager
-
Sep 2019 - Jun 2020
Serving as the lead point of contact for all customer account management matters Building and maintaining strong, long-lasting client relationships Marketing Planning, Budgeting and Analysis Estimating and Proposal Creation Presenting Programs and Creative Work to Clients Developing Creative Briefs and Strategic Marketing Recommendations Ensuring the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicating the… Show more Serving as the lead point of contact for all customer account management matters Building and maintaining strong, long-lasting client relationships Marketing Planning, Budgeting and Analysis Estimating and Proposal Creation Presenting Programs and Creative Work to Clients Developing Creative Briefs and Strategic Marketing Recommendations Ensuring the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicating the progress of monthly/quarterly initiatives to internal and external stakeholders Show less Serving as the lead point of contact for all customer account management matters Building and maintaining strong, long-lasting client relationships Marketing Planning, Budgeting and Analysis Estimating and Proposal Creation Presenting Programs and Creative Work to Clients Developing Creative Briefs and Strategic Marketing Recommendations Ensuring the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicating the… Show more Serving as the lead point of contact for all customer account management matters Building and maintaining strong, long-lasting client relationships Marketing Planning, Budgeting and Analysis Estimating and Proposal Creation Presenting Programs and Creative Work to Clients Developing Creative Briefs and Strategic Marketing Recommendations Ensuring the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicating the progress of monthly/quarterly initiatives to internal and external stakeholders Show less
-
-
-
AffinityX
-
United States
-
Advertising Services
-
700 & Above Employee
-
Team Lead
-
May 2016 - Sep 2019
Responsible for managing and mentoring marketing consultants; delegate tasks and projects accordingly. Oversee and manage multiple accounts across various levels of development. Develop and implement new strategies to enhance workflow and increase customer satisfaction. Evaluate project activities, team performance metrics and recommend improvements accordingly Liaise with cross-functional team members in operations, sales, marketing, account management to plan for project… Show more Responsible for managing and mentoring marketing consultants; delegate tasks and projects accordingly. Oversee and manage multiple accounts across various levels of development. Develop and implement new strategies to enhance workflow and increase customer satisfaction. Evaluate project activities, team performance metrics and recommend improvements accordingly Liaise with cross-functional team members in operations, sales, marketing, account management to plan for project activities accordingly Liaise and build rapport with our clients on various initiatives, pilots, tests and improvements Handle regular and escalated customer calls and inquiries to meet or exceed customer support quality measurements
-
-
Marketing Consultant/Project Manager
-
Aug 2015 - May 2016
Initiate phone interviews and secure proper documentation of calls per company policy for onboarding new clients. Act as the main point of contact for multiple customers via phone and email Built a rapport with customers through a professional, friendly manner and understand their industry, branding and competitive positioning. Develop content and creative ideas with our internal creative teams to deliver sharp copy and design packages with tight timelines.
-
-
-
Bella + Sophia Creative Studios
-
Design Services
-
1 - 100 Employee
-
Digital Beauty and Fashion Editor
-
Jan 2015 - Sep 2016
Developed and written content for the blog Produced videos for the company's YouTube channel Directed and edited product shoots for blog post and social media post Generate social media posts for multiple platforms Developed and written content for the blog Produced videos for the company's YouTube channel Directed and edited product shoots for blog post and social media post Generate social media posts for multiple platforms
-
-
-
Big Shot Marketing LLC
-
United States
-
Advertising Services
-
1 - 100 Employee
-
Account Manager
-
Apr 2014 - Jun 2015
Developed and monitored social media content that is both creative and engaging for clients across multiple industries. Planned and implemented new strategies to grow the accounts’ brands and social networks. Designed graphics such as logos, videos and content for the clients’ websites and email marketing campaigns. Coordinated social networking events for clients and the company. Provided monthly reporting for based on social media analytics and devised new media plans… Show more Developed and monitored social media content that is both creative and engaging for clients across multiple industries. Planned and implemented new strategies to grow the accounts’ brands and social networks. Designed graphics such as logos, videos and content for the clients’ websites and email marketing campaigns. Coordinated social networking events for clients and the company. Provided monthly reporting for based on social media analytics and devised new media plans accordingly. Show less Developed and monitored social media content that is both creative and engaging for clients across multiple industries. Planned and implemented new strategies to grow the accounts’ brands and social networks. Designed graphics such as logos, videos and content for the clients’ websites and email marketing campaigns. Coordinated social networking events for clients and the company. Provided monthly reporting for based on social media analytics and devised new media plans… Show more Developed and monitored social media content that is both creative and engaging for clients across multiple industries. Planned and implemented new strategies to grow the accounts’ brands and social networks. Designed graphics such as logos, videos and content for the clients’ websites and email marketing campaigns. Coordinated social networking events for clients and the company. Provided monthly reporting for based on social media analytics and devised new media plans accordingly. Show less
-
-
Education
-
2012 - 2014
The Illinois Institute of Art-Schaumburg
Bachelor of Arts (B.A.), Fashion Marketing & Management -
2008 - 2012
Harper College
Associate of Arts (A.A.), Fashion Merchandising
Community
