Experience

Ariad

• Belgium
• Staffing and Recruiting
• 1 - 100 Employee

• Operations Officer

  • Jun 2020 - Present

  - Finance & Accounting: Contracting & Invoicing - Office Management: Ensuring an optimal office environment and compliance with health & safety regulations in our offices - IT Support: Assisting our employees with IT related issues - Employee Support: Assisting HR with the administrative follow-up of tasks and with the organization of team buildings and activities and travel arrangements. - Recruitment: Supporting HR with the internal recruitment of Ariad - Payroll activities - Finance & Accounting: Contracting & Invoicing - Office Management: Ensuring an optimal office environment and compliance with health & safety regulations in our offices - IT Support: Assisting our employees with IT related issues - Employee Support: Assisting HR with the administrative follow-up of tasks and with the organization of team buildings and activities and travel arrangements. - Recruitment: Supporting HR with the internal recruitment of Ariad - Payroll activities



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• Business Support Admin

  • Oct 2019 - Jun 2020

  . Providing service and back office support to all the destination teams so they can provide excellent service to our guests . Providing support to varied departments such as the Operations, IT and Destinations . Providing internal customer service worldwide . Being responsible for liquidations of the Service Delivery Teams of all Source Markets . Control cash, receipts, expenditure and balances . General HR tasks in destination . Providing IT support to colleagues in destination . Monitoring office supplies . Admin tasks on office invoices . Organizing and support of team events Show less



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Cabin Crew

  • Nov 2018 - Oct 2019

  . Taking part in pre-flight briefings about the flight, the passengers and the schedule . Performing pre-flight checks to ensure that security equipment is working properly and that the plane is stocked with enough food & beverages for the flight . Guiding passengers during boarding & disembarkation . Making sure that passengers are aware of safety procedures . Ensuring that hand-luggage is securely stowed. . Providing services on board according to the Emirates airline standards . Selling duty-free items . Performing first aid if necessary . Ensuring that passengers follow safety procedures in an emergency . Making sure that passengers leave the plane safely. . Completing flight reports after the journey Show less



NGA Human Resources, an Alight company

• United Kingdom
• Human Resources Services
• 700 & Above Employee

• HR Administrator

  • Dec 2015 - Nov 2018

  HR Shared Services Center for a Dutch company: · Analysing and solving HR questions (policies, procedures, collective agreements) · Analysing and solving HR system questions (WFA, Time, Org.Mgmt, Payroll) . Working with SAP HR . Data-entry and Payroll processing for all HR related subjects . Analysing and resolving complex cases . Answering all questions on payroll/payslip inquiries · Creating tickets in the HR Information System · Daily interactions with other departments and clients by phone and e-mail . Organizing workload received from client . Prioritizing tasks/tickets and dividing them among the team . Root cause analysis on errors and report to management or directly take necessary actions to improve and avoid errors in the future · Escalating requests to appropriate teams · Maintaining FAQ list · Performing ad hoc and recurring reporting · Archives Documents in Employee Files Show less



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• HR Consultant Hospitality

  • Dec 2014 - Dec 2015

  Recruitment & Selection / Planning / Payroll Admin for our in-house client Amsterdam RAI: . First point of contact for flex workers and the client . Responsible for the operational process of Recruitment & Selection of the Hospitality departments . Responsible for a complex and challenging planning of our flex workers during important events . Administrative tasks for all HR related subjects (weekly- or monthly payroll process, payslips, contracts) . Establishing and maintaining contact with client and prospects in the Hospitality branch Show less