Experience

Connect Logistics, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Carrier Sales

  • Sep 2017 - Present

• Carrier Sales

  • Sep 2017 - Present



Crafts by Danielle Lee

• Owner

  • Mar 2012 - Present

  https://www.facebook.com/CraftsByDanielleLeehttps://www.etsy.com/shop/craftsbydaniellelee https://www.facebook.com/CraftsByDanielleLeehttps://www.etsy.com/shop/craftsbydaniellelee



FX Logistics ***HIRING***

• Carrier Sales

  • Jun 2016 - Sep 2017

  • Provide and negotiate freight rates to motor carriers• Ensuring maximum profitability on a daily, weekly, monthly, quarterly basis• Coordinate available customer freight with available motor carrier equipment• Consistently provide service and support to motor carriers in an effort to build the business relationship• Communicate with motor carriers to schedule trucks and resolve issues• Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier



Windstream Communications

• United States
• 1 - 100 Employee

• Customer Service Specialist

  • Oct 2007 - Jun 2016

  • Companies top sales representative for 3 years; top 10 all other• Take supervisor escalation calls for representatives and handle the customer’s needs on a first call basis. • Redirect customer escalations into sales. • Facilitate team huddles with weekly sales objectives• Coordinate instructional emails for communication of incentives and processes. • Trainer/mentor for new hires • Assisted with development of PEAKS, call center program• Assist co-workers and management with product inquiries and escalation requests • Assist with developing business strategies to engage employees to exceed monthly sales targets.