Experience

Wentworth Golf Club
• Australia
• 1 - 100 Employee
• Director of Private Events

  • May 2022 - Present


Capital One

• Egypt
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Senior Customer Service Representative

  • Jan 2018 - Jun 2022

  Serve small-business credit card customers handle payments, understand statements, and set up ad navigate online accounts. • Handle 200 inbound calls per week. • Invited to join the Associate Engagement team to improve associate morale. Serve small-business credit card customers handle payments, understand statements, and set up ad navigate online accounts. • Handle 200 inbound calls per week. • Invited to join the Associate Engagement team to improve associate morale.



Local Brewing Company

• United States

• Server / Bartender

  • Mar 2015 - Sep 2017

  Provided professional, engaging service at a large bar and grill which offered more than 100 beers on tap, 20 wines, liquor dnd a diverse food menu. • Promoted from Server to Bartender. • Selected by Restaurant Manager to train servers. Provided professional, engaging service at a large bar and grill which offered more than 100 beers on tap, 20 wines, liquor dnd a diverse food menu. • Promoted from Server to Bartender. • Selected by Restaurant Manager to train servers.



Cypress Run Country Club / Tarpon Springs Yacht Club

• Server

  • Aug 2015 - Jan 2016

  Provided professional, engaging service to customers at two private clubs. Set dining tables, took orders and served meals, following all safety and sanitation policies to uphold proper health standards. Provided professional, engaging service to customers at two private clubs. Set dining tables, took orders and served meals, following all safety and sanitation policies to uphold proper health standards.



701 Taphouse

• United States
• Restaurants

• Hostess/Server

  • Jul 2014 - Jul 2015

  Consistently provided professional, engaging service to patrons of the restaurant and bar. Skillfully promoted items on the beverage list (45 craft and domestic beers on tap) and restaurant menu. Handled large parties and restocked supplies throughout the day. Resolved guest issues quickly and efficiently. Consistently provided professional, engaging service to patrons of the restaurant and bar. Skillfully promoted items on the beverage list (45 craft and domestic beers on tap) and restaurant menu. Handled large parties and restocked supplies throughout the day. Resolved guest issues quickly and efficiently.