Business & Quality Assurance Analyst III

• Sep 2018 - Present

At a senior level of proficiency, apply technical and team leadership abilities to business clients and other members of the development and testing team in an iterative, Agile software development environment. Drive the requirements definition, clarification and prioritization as well as software testing and defect resolution. Serve as a technical subject matter expert on supported applications and assist in the training of end users on developed applications. Guidance and mentoring of other team members in Business Analysis and Quality Assurance areas of specialization (on-boarding, skill-building, Agile and Scrum processes and MS SQL Server) Show less

Business Software Configuration Analyst

• Aug 2016 - Sep 2018

• Worked in an Agile software development environment to configure software products to meet business requirements• Identified and managed business and system requirements through project life-cycle and across single and/or multiple systems• Supported product vendors to troubleshoot, tune, and managed software environments• Gathered requirements and wrote reports using package-specific report writing tools

Business & Quality Assurance Analyst I & II

• Jun 2014 - Jul 2016

•Participated in and assisted with the identification, management, and communication of business and system requirements through the project life-cycle• Prepared test plans and test data and executed a variety of manual and/or automated test types• Worked with project team to accurately estimate and prioritize project work • Identified, documented, tracked and assisted in the resolution of defects in all testing states • Reported on project progress and assisted users in resolving production problems and train in system operations Show less

Mortgage Loan Portfolio Accountant

• Oct 2007 - Jun 2014

• Prepared the necessary general ledger entries and reconciliations for FHLB’s mortgage loan portfolio• Assisted in the design, testing and implementation of mortgage loan accounting systems• Provided necessary reporting and disclosure information on the mortgage loan portfolio for FHLB’s financial statements

Mortgage Partnership Finance Operations/Portfolio Analyst

• Dec 2004 - Sep 2007

• Provided analytical reports on FHLB’s mortgage loan portfolio to management and Board of Director’s• Reviewed quality control reviews of mortgage loans and working with the MPF provider to resolve any issues• Worked with the Participating Financial Institutions to help answer questions regarding the MPF program• Prepared application and approval documents for the MPF program• Tracked, reviewed and completed agreements• Assisted with training materials and questions regarding the MPF program Show less

Executive Administrative Assistant/MPF Coordinator

• Apr 2003 - Dec 2004