Experience

City of Bell, California

• Government Administration
• 1 - 100 Employee

• Recreation Leader I

  • Oct 2022 - Present

  • Enforce park rules and regulations • Participate in the day-to-day operations of assigned recreation site and assist in organizing daily events and activities • Perform set-up and tear down of tables, arrange chairs, and arrange stages for scheduled events and activities • Perform a variety of customer services functions, including initial greetings, answering the multi-line phone system forwarding calls, and checking facility users in and out • Provides specific information to the general public, including explaining recreation site rules and regulations to participants and providing directions when needed • Open and close assigned recreational facility by securing, maintaining, and cleaning restrooms and other facilities; including pick up of trash and cleaning of grounds in and around City parks and facilities; prepares program sites various programs and activities, including setting up and taking down equipment. • Participate in a variety of program operations and facility maintenance activities such as cleaning and sanitizing rooms and furniture; cleaning windows, dusts, vacuums, and wiping down equipment; restocking restrooms. • Assisting with maintenance of records and files on all participants, updating emergency and other pertinent information on a regular and as needed basis. • Promoting safety and rendering first aid as required. • Performing related duties as assigned. Show less



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Oct 2020 - Present

  • Operated drive-through services including taking orders, handling payment, and food delivery in a prompt but friendly manner. • Mastered POS systems to handle payments ranging from $3,000 to $5,000 per shift. • Prepared raw food to cook over 30 menu items to feed 1000-3000 customers per day. • Provided exceptional customer service. • Upheld all local COVID-19 safety protocols including increased sanitation, enforcing face mask policies, and ensuring a limited capacity. • Actively stayed informed about the latest sale offerings and loyalty programs. • Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests. • Always ensured store cleanliness • Worked in a high-pressure environment while maintaining a positive attitude to ensure customer satisfaction • Took out trash and recycling Show less



Krazy Cup Munchies Bar

• Maywood, California, United States

• Shift Lead

  • Jul 2019 - Sep 2020

  • Provided exceptional customer service all while remaining calm during periods of high volume resulting in being awarded employee of the month. • Fulfilled customer orders including hot and cold drinks, seasonal offerings, and over 30 food items. • Memorized over 25 menu items and created custom drinks for 50- 100 customers a shift. • Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee and customer safety. • Managed cash flow operations totaling $1,500- $3,000 per shift. • Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time. • Provided exceptional customer service. • Actively stayed informed about the latest sale offerings and loyalty programs. • Actively worked with employees to ensure proper scheduling and pay were in order. • Trained new and established employees to ensure knowledge of new menu items, seasonal offerings, and new equipment. Show less



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2019 - Aug 2019

  • Actively stayed informed about the latest sale offerings and loyalty programs • Handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow. • Regularly ensured all shelves and displays were properly stocked in a neat and orderly fashion. • Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction. • Guided customers through the process of successfully finding the ideal and desired products. • Informed customers about all the latest sales, coupons, and special offerings at the store • Provided exceptional customer service. Show less



Costco Wholesale

• United States
• Retail
• 700 & Above Employee

• Front End Assistant (Seasonal)

  • Nov 2018 - Jan 2019

  • Anticipated customer needs and provide them with high-quality service. • Guided customers through the process of successfully finding the ideal styles and sizes. • Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories. • Guided customers through the process of successfully finding the ideal and desired products. • Informed customers about all the latest sales, coupons, and special offerings at the store. • Actively stayed informed of all the latest sales, coupons, and special offerings at the store • Provided exceptional customer service. Show less