Experience

Garre Vineyard & Winery
• United States
• Hospitality
• 1 - 100 Employee
• Tasting Room Manager

  • Dec 2019 - Present


Wente Family Estates

• United States
• Beverage Manufacturing
• 1 - 100 Employee

• Assistant Tasting Room Manager

  • Feb 2018 - Nov 2019

  Responsible for all aspects of operating the tasting room, including hands on management of the Winemakers’ Studio staff of wine ambassadors and educators and interaction with winery guests. Duties included but were not limited to: • Managed daily visitor appointments and class experiences, wine inventory, classroom inventory, printed materials and other functional tasks; • Developed innovative ways to drive sales and customer satisfaction; • Worked with hospitality and industry peers to create successful referral programs; • Created and executed wine club release parties • Achieved tasting room goals including sales, new club members and taster traffic; • Created and executed successful wine lead events for club members, guests and corporate clients • Employee sales and customer service training, one-on-one coaching, and ongoing wine education • Conducted off-site pouring, tasting, and events Show less



Guckenheimer Inc

• United States
• 1 - 100 Employee

• Food Service Manager/Chef Manager

  • Aug 2005 - Aug 2017

  Position: Responsible for all service, profitability and quality goals. Effectively ensure exceptional customer service standards. Co-ordinate multiple restaurant operations and sales products. Estimate and forecast labor needs and food cost. Effective menu planning and purchasing to control cost and minimize waste. Major Accomplishments: • Consulted on updated client education department • Increased employee participation at benefit programs • New accounts - established all policies and procedures and job descriptions • Developed cross-training program for hourly staff • Provided Regional support for recruiting/corporate sales tours • Managed an aggressive employee benefit program/wellness program • Managed Regional Manager Training/Onboardings HR Generalist Responsibilities: • Manage administrative processes, interviewing, on-boarding activities, new hire paperwork • Enter employee data and maintain accurate records in Ultipro HRIS • Conduct internal audits to develop corrective action plans, monitor results and provide necessary training • Manage employee inquires relating to benefits and wellness program • Administer Leaves of Absence (PDL, FMLA, CFRA and personal leave) • Employee Benefits – assist and facilitate with annual open enrollment • Complete and report ADP payroll • Develop interviewing protocols for specific job descriptions and create job descriptions • Maintain service standards and sanitary conditions for employees • Maintain financial records and controls – prepare and monitor unit operating budgets. • Maintain records for state, federal and local compliance regulations • Extensive event planning, team building and employee retention programs • Interpreting and advising on employment law • Managing grievances/investigations and implementing disciplinary procedures • Nurture a positive training environment Show less



Two Divas Catering

• Chef Manager/Co-Owner

  • Nov 1999 - Jun 2005

  Customer service and new client presentations • Event staffing, employee training and recruitment • Personnel recruitment , selection, training, compensation and benefits • Labor relations and negotiation and personnel information systems • Partner with recruitment agency for temporary positions • Developed constructive and cooperative working relationship with customers and vendors and maintained them over time • Focused marketing sales growth campaigns Customer service and new client presentations • Event staffing, employee training and recruitment • Personnel recruitment , selection, training, compensation and benefits • Labor relations and negotiation and personnel information systems • Partner with recruitment agency for temporary positions • Developed constructive and cooperative working relationship with customers and vendors and maintained them over time • Focused marketing sales growth campaigns