Danielle Ngue Djon
Administrative Sale Agent at Vapor Stone Rail Systems, a Wabtec Company- Claim this Profile
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French Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Creating Positive Conversations with Challenging Customers (2019)
LinkedInOct, 2022- Nov, 2024 -
Business Etiquette: Phone, Email, and Text
LinkedInJul, 2022- Nov, 2024
Experience
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Vapor Stone Rail Systems, a Wabtec Company
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Canada
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Railroad Equipment Manufacturing
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1 - 100 Employee
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Administrative Sale Agent
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Aug 2018 - Present
• Participates in the launch of projects: analysis of contracts, order definitions, administrative checks of orders (references, price, quantity, deadline, contractual & commercial conditions, etc.); • Acts as an interface with the customer for the management of deliveries in reference to contractual requirements: delivery of compliant products within the stipulated time; • Manages the delivery of the contractual documentation to the client; • Manages the shipment of equipment to the customer; • Ensures computer input of orders (firm, endorsements, LOI, forecasts) and change management; • Participates in piloting service indicators (OTD, turnover, budget compliance, order book); • Applies existing processes and procedures in terms of quality, environment, security and specific standards; • Participates in the implementation of defined actions to deal with malfunctions and drives their progress; • Participates fully in continuous improvement process to improve service performance; • Communicates the actions taken and the results obtained to his hierarchy. Show less
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BOMBARDIER
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Canada
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Intermediate Buyer and team lead
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Feb 2018 - Jul 2018
In top of Junior buyer duties • Review and approved purchase order under 500EUR• Attending daily escalation meeting with management, production, quality, methods to review production line stoppage and allocated the task to the appropriate stakeholders in team of 3
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Junior Buyer
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Nov 2015 - Feb 2018
• Assist with inventory control to include inventory review to reduce and eliminate any obsolete materials• Maintain frequent communication with suppliers to ensure deliveries and quotation are on schedule• Negotiate product price and expedite products• Maintain proper inventory level that minimize carrying cost and meet production rate• Manage the process of returning goods to the suppliers• Initiate PO and ensure that purchase orders are approved and forwarded to suppliers in an accurate and timely manner• Approve invoices for payment and resolve purchase order, good receipt or invoice discrepancies• ensure that all documents request by the customer are received to facilitate good receipt • outsource manufacturing parts • sourcing new suppliers• Track and inform supplier regarding Engineering change order (ECO) in order to reduce non-conformity parts Show less
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Intermediate Planner
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Jun 2015 - 2016
Ensured that material requirement are meet in support of production• Analysed and prepared documents needed for production• Assisted in the coordination of parts movement process from production, inspection through final delivery • Implemented Methods change process (MCO) by keeping Bill of Materials (BOM) up to date• interacted with shop floor supervisor on a daily basis to resolve issue regarding manufacturing• Released, launched production jobs orders and rework orders according to the MPS • Monitored inventory of discontinued materials and parts to ensure that right parts are made and use for production.• Responsible for modification program for Bilevel (MOD) and generated PO/SO with order plant• Generated replenishment hot list, print label and close work orders• Ensured manufacture and purchase parts are available at the work station as per MPS• performed other related duties as required Show less
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Junior Production Planner
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Jun 2014 - Jun 2015
- Lead the Bilevel planning team for the pilot car while performing planning activities. and Buying hardness components.- Attending daily escalation meeting with management, quality, Engineering and methods to review bottlenecks items and allocate each task to the appropriate shareholders in team of 4 ( unionized) Ensured that material requirement are meet in support of production• Analysed and prepared documents needed for production• Assisted in the coordination of parts movement process from production, inspection through final delivery • Implemented Methods change process (MCO) by keeping Bill of Materials (BOM) up to date• interacted with shop floor supervisor on a daily basis to resolve issue regarding manufacturing• Released, launched production jobs orders and rework orders according to the MPS • Monitored inventory of discontinued materials and parts to ensure that right parts are made and use for production.• Responsible for modification program for Bilevel (MOD) and generated PO/SO with order plant• Generated replenishment hot list, print label and close work orders• Ensured manufacture and purchase parts are available at the work station as per MPS• performed other related duties as required. Trained new planner with SAP planning transactions Show less
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Inventory Analyst
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Jun 2013 - Jun 2014
• Maintained acceptable levels of Inventory in the warehouse to meet the production demand• Bin maintenance• Kept Hardware database up to date according to methods and Engineering changes.• Avoided any discrepancies between shipping log and invoices. Reconcile stock• Resolved non-conformity materials with the suppliers according to Engineering Specifications• Forecast the demand to avoid any shortages and placed orders according to the demand.• Worked closely with Engineering, Methods, Production and Suppliers• Assessed buying alternatives, analyzed freight cost according to the lead time and production MPS• Analyzed WorkCentre overconsumption Show less
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Customer Service Representative
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May 2012 - Dec 2013
Resolved customers inquiries, activate new card, advised customers on the product that best suit his need selling new products to customers. Resolved customers inquiries, activate new card, advised customers on the product that best suit his need selling new products to customers.
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Sodirex
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Cameroon
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Logistics administrator
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Jun 2010 - Sep 2010
• Prepared shipping documentations • Packaged and shipping products • Planned orders according to the stock rotation • Participated to elaborate product advertised • Prepared shipping documentations • Packaged and shipping products • Planned orders according to the stock rotation • Participated to elaborate product advertised
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Education
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2011 - 2013
confederation college
Certificat in International Business ansd trade, international law,consulting,marketing,finance and accounting,E-commerce,Negotiation,Global logistic -
2007 - 2010
ISTAM
Bachelor's degree, Transporation and Logistics -
2020 -
Université Laval
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management
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