Experience

Wilson Trucking Corporation

• Truck Transportation
• 100 - 200 Employee

• Customer Service Coordinator/ OS&D Clerk

  • Jul 2013 - Present



Federal-Mogul Powertrain

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Accounting Clerk

  • Mar 2011 - Jul 2013

  I investigate Vendor Purchase Orders. I navigate the Purchases Orders Awaiting Invoices report. I assist with weekly check runs and supply support to the Monthly Close Process. I support the Yearly Physical Inventory, as well as, the cycle count reporting. I investigate Vendor Purchase Orders. I navigate the Purchases Orders Awaiting Invoices report. I assist with weekly check runs and supply support to the Monthly Close Process. I support the Yearly Physical Inventory, as well as, the cycle count reporting.



NBC Universal, Inc.

• Guest Services Manager

  • Sep 2004 - Oct 2009

  I provide the ideal place for our guests at Universal Orlando. I provide leadership in making our exciting attractions come to life for our guests, all while having an unforgettable experience. I schedule all theme park trainings and First Aid and CPR classes annually. I communicate with other personnel in the park through radio, pager and phone. I keep the Area Manager informed of situations that may need resolution. I provide exemplary guest service at all times and scan the entire park for potential service cues that could lead to a positive service experience for our guests. I evaluate applications for job-related criteria and assigns point values for experience, training and performance in relation to required job skills. I have the following knowledge, and abilities according to local merit promotion plans or external recruitment plans. I refer candidates for consideration, also explains qualification decisions as required. I have a practical knowledge of staffing principles; knowledge of the local merit promotion plan, and an understanding of occupational characteristics to develop promotion of employees and to analyze and evaluate the relative value of individual qualifications in relation to duties of specific positions in a variety of clerical and technical occupations. Show less



Disneyland Paris

• France
• Entertainment Providers
• 700 & Above Employee

• Guest Services Manager

  • Jun 1999 - Sep 2004

  I act as a liaison to the Walt Disney World Company USA and Disneyland Paris, LLC while supervising the Moving With the Mouse Program. I develop partnerships between the Guest Marketing and Strategic Staffing departments by translating the Disney Brand and Image to French employees. I expand the strategic and tactical development and implementation base of all advertisers, distributions, promotional partnerships, experiential marketing and events for the Walt Disney World Group programming and corporate synergy activities for the Disneyland Paris Theme Park. I communicate with all Disney directed Lines of Business. I trained fellow employees in transitioning to Paris, specifically; how to use the TGV, Carte Orange, Sodexho System, La Boisserie Village, Terminus and Disney Tradition Sessions and Foundations Classes. I develop and manage the execution of cross-promotion, messaging, product integration and other marketing opportunities as developed and agreed upon by each Moving With the Mouse participant. I evaluate ancillary sponsorship and marketing opportunities and secure appropriate value exchange for each Disney employee while in France. Show less



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Guest Services Manager

  • Jun 1994 - Jun 1999

  I provide magical moments and unforgettable memories for our guests at The Walt Disney World Resort as a front line Attractions Manager in the Magic Kingdom Theme Park. I provide leadership in making our exciting attractions come to life for our guests, all while having a cherished vacation. I ensure appropriate Safety Procedures are followed as instructed through the Walt Disney World Resort policies, procedures, rule and regulations, as well as, OSHA Theme Park Standards specifically geared toward Industrial Hygiene. I verify that attraction attendants deliver approved scripts (Spieling attractions) to guests. I have individual personal plan development sessions with those employees who wish to shadow me or fellow supervisors. I post all scheduling requests per employee preference. I schedule all theme park trainings and First Aid and CPR classes annually. Show less