Experience

Entrepreneur Babes

• E-Learning Providers
• 1 - 100 Employee

• Student Success Advisor

  • Aug 2022 - Present

  Customer Success Customer Success



TlcSkin LLC

• Braselton, Georgia, United States

• Spa Owner

  • Jan 2018 - Mar 2023

  Responsible for overseeing all business tasks: Planning, Branding, Marketing, Product Development and accounting Responsible for growth and duplication process of new client acquisition Excellent time management skills Identify opportunity, develop relationships and schedule consultations Create innovative approaches to attract new clients Responsible for recruiting, interviewing and hiring process Schedule and coordinate events Year to year sales growth in services and products Show less



Bluefern Spa and Salon

• Suwanee, Georgia, United States

• Lead Esthetici

  • Jan 2013 - Jan 2018

  Direct selling to consumers Responsible for growth and duplication process of new client acquisition and retention Worked effectively with little or no supervision Educated and developed new leader Built relationships with clients and maintained consistent communication rooted in trust Required to demonstrate a thorough needs analysis to provide best solutions for client’s goals Direct selling to consumers Responsible for growth and duplication process of new client acquisition and retention Worked effectively with little or no supervision Educated and developed new leader Built relationships with clients and maintained consistent communication rooted in trust Required to demonstrate a thorough needs analysis to provide best solutions for client’s goals



Olde Towne Tavern & Grille

• United States
• Legal Services
• 1 - 100 Employee

• Restaurant And Bar Manager

  • Jan 2005 - Jan 2012

  Sell and promote products Manage schedules for all employees Product Inventory Implement best practices and standards in customer service Ensure customer satisfaction Top performer Sell and promote products Manage schedules for all employees Product Inventory Implement best practices and standards in customer service Ensure customer satisfaction Top performer



Spa Sydell

• Atlanta, Georgia, United States

• Spa Manager

  • Jan 2008 - Jan 2009

  Responsible for new client acquisitions and established partnerships with retail vendors Responsible for new hire recruitment and onboarding Managing employee payroll Responsible for providing excellent customer service Scheduling and executing all appointment booking, canceling, and confirming Coordinate group/vendor events Responsible for opening and closing business doors Responsible for new client acquisitions and established partnerships with retail vendors Responsible for new hire recruitment and onboarding Managing employee payroll Responsible for providing excellent customer service Scheduling and executing all appointment booking, canceling, and confirming Coordinate group/vendor events Responsible for opening and closing business doors



Dolce Vita Day Spa

• United States
• Wellness and Fitness Services

• Spa Coordinator

  • Jan 2007 - Jan 2008

  Expanded book of business month over month due to client relations reputation Booked, cancelled, and confirmed all appointments Responsible for all product inventory and ordering Responsible for hiring and recruitment Performed a vast amount of procedures Customer facing / front desk responsibilities Expanded book of business month over month due to client relations reputation Booked, cancelled, and confirmed all appointments Responsible for all product inventory and ordering Responsible for hiring and recruitment Performed a vast amount of procedures Customer facing / front desk responsibilities



Cosmotique Salon & Day Spa

• United States
• Individual and Family Services
• 1 - 100 Employee

• Spa Coordinator

  • Jan 2006 - Jan 2007

  Responsible for all bookings and phone calls Inventory of products Opened and closed salon daily Helped schedule and coordinate events Responsible for all bookings and phone calls Inventory of products Opened and closed salon daily Helped schedule and coordinate events