Experience

Protec FM

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Operations Manager

  • Jun 2022 - Present

  Dundee, Scotland, United Kingdom



City of Dundee

• Burgess City Of Dundee

  • Nov 2016 - Present

  Dundee, United Kingdom To promote the City of Dundee at all times



RED HACKLE SECURITY SERVICES LTD

• United Kingdom
• Oil and Gas
• 1 - 100 Employee

• General Manager

  • Feb 2016 - Jun 2022

  Aberdeen, United Kingdom



Red Hackle Cleaning Services

• General Manager

  • Feb 2015 - Jun 2022

  Dundee, United Kingdom



Red Hackle Group

• General Manager

  • Feb 2015 - Jun 2022

  Dundee, Dundee City, United Kingdom Security and Specialist Cleaning

• General Manager

  • 2015 - Jun 2022

  Dundee Security and Specialist Cleaning



Orion Group

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Worksite Rep Coordinator

  • Jan 2015 - Feb 2016

  Aberdeen, United Kingdom Responsible for full administrative support and logistical co-ordination for BP, Subsea construction and diving support contract.



Virgin Holidays

• Travel consultant

  • Mar 2014 - Aug 2014

  Aberdeen, United Kingdom Responsible for assisting members of the public select and organise their ideal holiday within a budget, providing advice and information. Responsible for:- • Assisting customers in store and over the telephone. • Arranging flights, insurance and accommodation. • Using in-house booking system to secure holidays. • Collecting and processing payments. • Advising clients on travel arrangements, e.g. visas and passports, excursions • Sending out tickets to clients and keeping… Show more Responsible for assisting members of the public select and organise their ideal holiday within a budget, providing advice and information. Responsible for:- • Assisting customers in store and over the telephone. • Arranging flights, insurance and accommodation. • Using in-house booking system to secure holidays. • Collecting and processing payments. • Advising clients on travel arrangements, e.g. visas and passports, excursions • Sending out tickets to clients and keeping them informed of any changes. • Dealing with complaints or feedback. • Salary and commission based. • Market and brand awareness. • Maintain knowledge of industry and keep up to date with relevant publications. Show less



Apex Hotels

• United Kingdom
• Hospitality
• 200 - 300 Employee

• Conference & Events Administrator

  • Apr 2012 - Feb 2014

  Dundee, United Kingdom Responsible for providing efficient and prompt administrative support to both the Business Development Team and General Manager for the Apex City Quay Hotel & Spa, Dundee. • Carry out daily duties as per the policies and procedures as set out within the Company.. • Use of bespoke in-house computer packages such as Opera and Quadranet • Dealing with clients and businesses via telephone as well as providing face to face customer service. • Maintaining the Events Database, ensuring… Show more Responsible for providing efficient and prompt administrative support to both the Business Development Team and General Manager for the Apex City Quay Hotel & Spa, Dundee. • Carry out daily duties as per the policies and procedures as set out within the Company.. • Use of bespoke in-house computer packages such as Opera and Quadranet • Dealing with clients and businesses via telephone as well as providing face to face customer service. • Maintaining the Events Database, ensuring customer and client information is correct and up to date on hotel reservation system. • Provide support and assist Event Team Supervisors with Forecasting preparation duties. • Carry out general Administrate duties on daily basis including File archiving, data input, stationery and stock ordering, minute taking. • Organising Guest PR; preparing bedrooms and meeting room availability for use on show rounds. • Accounting tasks; responsible for checking Commission invoices for Events and Groups teams where necessary and liaising with Accounts department on commission queries. • Involved with regular safety/events/team/forecasting/departmental meetings • Build and maintain good working relationships with colleagues throughout all departments. Any many more. Show less



Claverhouse Group

• Receptionist

  • Sep 2011 - Mar 2012



Barrhead Travel Group

• United Kingdom
• Leisure, Travel & Tourism
• 100 - 200 Employee

• Travel Consultant

  • Mar 2007 - Jul 2010

  Dundee, United Kingdom Responsible for assisting members of the public select and organise their ideal holiday on a limited budget, providing advice and information. • Assisting customers in store and over the telephone. • Arranging flights, insurance and accommodation. • Using in-house booking system to secure holidays. • Collecting and processing payments. • Advising clients on travel arrangements, e.g. visas and passports, excursions • Sending out tickets to clients and keeping them informed… Show more Responsible for assisting members of the public select and organise their ideal holiday on a limited budget, providing advice and information. • Assisting customers in store and over the telephone. • Arranging flights, insurance and accommodation. • Using in-house booking system to secure holidays. • Collecting and processing payments. • Advising clients on travel arrangements, e.g. visas and passports, excursions • Sending out tickets to clients and keeping them informed of any changes • Dealing with complaints or feedback. • Responsible for opening and closing of store. • Maintain knowledge of industry and keep up to date with relevant publications. Show less



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Travel Consultant

  • Jan 2003 - Mar 2007

  Dundee, United Kingdom As Per Barrhead Travel Position