Experience

Energy Market Strategies

• Australia
• Oil and Gas
• 1 - 100 Employee

• Assistant To The Director

  • Dec 2021 - Present

  Creating social media posts, planning marketing communications to key stakeholders, website development, invoicing and banking, personal errands for Director, extensive diary and email management across several inboxes, organizing meetings, coordinating events, making travel arrangements, assisting in personal investment property/ project management. Creating social media posts, planning marketing communications to key stakeholders, website development, invoicing and banking, personal errands for Director, extensive diary and email management across several inboxes, organizing meetings, coordinating events, making travel arrangements, assisting in personal investment property/ project management.



Western Power

• Australia
• Utilities
• 700 & Above Employee

• Customer Relationship Management Campaign Coordinator

  • Nov 2020 - Sep 2021

  Planning, coordinating and optimizing online communication campaigns. Collaborating with other specialists such as Web Designers and Communication Specialists. Analysing campaign data and compiling regular reports on campaign performance and customer experience metrics, including Net Prompter, Customer Satisfaction and Customer Effort scores. Creating and implementing schedule of digital content to inform and service customers and stakeholders such as peak bodies. Creating digital content. Linking into organizations’ social media communication.

• Personal Assistant and Front Reception

  • Nov 2018 - Nov 2020

  Supporting senior manager by handling emails, planning and organizing meetings and events, administrative assistance on behalf of manager and their direct reports, performing document management, filing expenses, preparing reports and presentations. Coordinating the front reception staff by interviewing and training new candidates, completing weekly one-on-ones and performance evaluations, and supporting staff with higher level customer service situations.



InBalance Chiropractic

• Canada
• Chiropractors

• Clinic Manager

  • Apr 2015 - Sep 2018

  Responsible for training staff and maintaining performance standards, producing efficient doctor and staff schedules, managing facilities, planning and executing practice requirements, sustaining strong media presence, overseeing insurances & billings, tracking monthly performance statistics, and maintaining day-to-day output of a busy and expanding clinic. Responsible for training staff and maintaining performance standards, producing efficient doctor and staff schedules, managing facilities, planning and executing practice requirements, sustaining strong media presence, overseeing insurances & billings, tracking monthly performance statistics, and maintaining day-to-day output of a busy and expanding clinic.