Experience

Thomas Edison State University

• United States
• Higher Education
• 300 - 400 Employee

• Senior Student Financial Accounts Specialist

  • Apr 2019 - Present

  In my most recent role, I manage and maintain student database in accordance with incoming student needs. I drive all activities associated with processing of student statements for company reimbursement. Execute tuition adjustments to update and balance out student accounts. Moreover, I support entire facets related to adjustment of off charges for national guard waivers, while updating OnBase data system. Identify and resolve student issues on daily basis. Collaborate with student facing departments, coordinate student billing procedures, and assure student revenue integrity. Facilitate overall procedures related to adequate internal accounting control over cash collection accountability and safeguarding of funds. My achievements from this role have been: - Ensured prompt resolution of inconsistencies / errors by auditing and reconciling student accounts. - Administered complete functions related to cash receipts, 1098T tax forms, payment platforms, and student ticket system regarding student financial accounts. Show less



PROFESSIONAL ALLERGY ASSOCIATES P.A.

• United States
• Medical Practices
• 1 - 100 Employee

• Office Manager

  • 2018 - 2019

  In this role, I provided prompt response on queries as well as scheduled appointments through phones. Assured collection of all co pays and update insurance changes. Created new files for patients. Developed and maintained office spreadsheet of patient charges and payments collected. Executed all functions associated with accounts payable. My accomplishment of this role was as under: - Ensured effective management and smooth execution of day-to-day office operations. In this role, I provided prompt response on queries as well as scheduled appointments through phones. Assured collection of all co pays and update insurance changes. Created new files for patients. Developed and maintained office spreadsheet of patient charges and payments collected. Executed all functions associated with accounts payable. My accomplishment of this role was as under: - Ensured effective management and smooth execution of day-to-day office operations.



2KE Graphics

• United States
• Retail Apparel and Fashion

• Office Manager / Project Manager

  • 2016 - 2018

  During this tenure, I developed customer invoices on daily basis in Price IT Software. Created daily, weekly, monthly job schedules for team members. Utilized company software for robust management of individual online clothing stores. Furthermore, I managed all incoming phone calls and emails. Developed and sustained strong professional relationships at all levels to attain shared objectives. The values I have driven in this role include the following: - Ensured accurate processing of invoice payments, while managing credit card payments through system. - Achieved maximum customer satisfaction by collaborating with all clients to deliver exceptional services. Show less



Lincoln Tech

• United States
• Higher Education
• 700 & Above Employee

• Regional Director of Financial Aid

  • 2014 - 2015

  From 2014 to 2015, I optimized skill set, proficiency, and work quality by providing effective governance, leadership, and coaching all departments. I supported Regional Director of Administrative Services to correct completed addendums for returning students, while ensuring accurate tuition charges for re-packaging Title IV aid. Led maintenance of document tracking systems within financial aid and business office. Moreover, I devised program schematics for new program proposals / offerings. Reviewed and confirmed accuracy for all circumstances of professional judgement. Led execution of campus-based aid programs (SEOG / FWS) for both campuses. Monitored show rates for first time set / first time show FA appts in collaboration with Director of Admissions. My notable achievements from this role include: - Reduced error rate in COD from 44% to 14% by optimizing procedures for accurate TIV postings in CampusVue. - Decreased past due reports from 350K down to 30K within 60 days; kept any past due funding within 30 days late. - Accomplished deposit goals by 90% by restructuring and managing daily and monthly receivable reports. - Devised new processes with focus on enhancing quality of future start meetings assuring students were accurately packaged at the time start was called, improving accuracy by 90%. Show less



Lincoln Educational Services Corporate

• Corporate Director of FA Training and Development

  • 2012 - 2013

  In this role, I provided training, coaching, and support to corporate management on financial aid matters. Arranged monthly mandatory training sessions for all Directors of Financial Aid (DOFA) within organization. Furthermore, I developed quizzes for staff evaluation in association with training division of Human Resources. Supported in on site internal company driven compliance audits, while communicating with internal auditing teams to review and evaluate training needs. Delivered effective guidance to all DOFA and staff post audit visit to rectify areas of weakness.My key accomplishments for this role were:- Ensured accurate financial aid set ups in CampusVue for new and existing programs in all campuses.- Spearheaded execution of various training programs related to campuses in all aspects of Title IV regulations and compliance as regulations changed and policies and procedures were updated. Show less

• Senior National Director of Financial Aid

  • 2010 - 2012

  In this tenure, I trained, mentored, and supported corporate management on financial aid matters. Drove monthly mandatory training sessions for all Directors of Financial Aid (DOFA) within organization. I delivered strategic support in on site internal company driven compliance audits, while collaborating with internal auditing teams to review and evaluate training needs. Guided newly hired financial aid personnel on company policies. Participated "new program" launch committee meetings to discuss and establish Title IV options for new.My notable accomplishments for this role were as under:- Led execution of multiple training programs related to campuses in all aspects of Title IV regulations and compliance as regulations changed and policies and procedures were updated.- Provided direct guidance to National Director of Compliance in preparation for program reviews by DOE audits.Additional Experience:Financial Aid Consultant, Michigan Jewish Institute, Bloomfield, MIFinancial Aid Consultant, Trish Leonard Consulting, Phoenix, AZSenior National Director of Financial Aid, Lincoln Educational Services, West Orange, NJNational Director of Financial Aid, Lincoln Educational Services, West Orange, NJNational Director of Financial Aid / CampusVue Opts Development, Lincoln Educational Services, West Orange, NJNational Director of Financial Aid / Acquisitions (FA & BO), Lincoln Educational Services, West Orange, NJDirector of Administration, Lincoln Technical Institute, Union, NJ Show less