Experience

Jarrett

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Lead Logistics Coordinator

  • Oct 2021 - Present

  -Prepare and route order requests and provide proper documentation.-Review and provide daily supply chain and cost reports to clients.-Daily tracking on all accounts to provide updated estimated arrival times and pro numbers.-Track all shipments and provide detailed updates to each client on any delays or issues.-Respond to customers inquiries and notify them immediately of any shipment delays or issues.-Assist in development of client engagement and training.-Collaborate with carriers to ensure timely pickup and delivery of orders.-Audit shipment costs to confirm charges are accurate.



Camping World

• United States
• Retail
• 700 & Above Employee

• Operations Manager

  • Mar 2020 - Sep 2021

  -Assigning work orders to technicians-Resolving customer complaints-Assisting with work load in multiple departments when needed-Making monthly schedules-Correcting and assisting in collecting accounts receivables-Creating offer letters-Performing employee reviews-Running flat rate tech times and resolving issues with flags

• Lead Service Advisor

  • Aug 2013 - Mar 2020

  - Created work orders to perform activities, such as service appliances, repair, install, and maintain recreational vehicles.- Conferred with personnel, such as management, quality control, customers, and advisors to coordinate work activities and resolve problems. - Completed and maintained reports, such as time and production records, inventory, and accounts receivable. - Trained team members in methods, procedures and work aids.- Computed estimates and actual costs of factors, such as materials, labor, and sublets. •Conferred with customers and came up with resolutions to their concerns•Recorded and maintained files and records, regarding customer requests, work and services performed, charges, expenses, inventory, and other dispatch information.

• Service Advisor

  • Jul 2010 - Aug 2013

  - Check in new and used recreational vehicles for purchase and service- Communicated through warranty, parts, and diagnostics of service to customers- Ordered parts for required repairs- Submitted warranty and extended warranty pre-authorizations.- Assisted customers in the purchasing of maintenance services and installations.



Aarons Sales and Lease Ownership

• Sales Manager

  • Jan 2008 - Jul 2010

  Directed, coordinated, and reviewed activities in sales and service. Resolved customer complaints regarding sales and service. Conferred with potential customers regarding equipment needs and advised customers on types of equipment to purchase. •Examined merchandise to ensure that it is correctly priced, displays and functions as advertised•Inventoried stock and reorders when inventories drop to specified level•Examined products purchased for resale and received for storage to determine condition of product and item•Prepared rental and lease agreement, specifying charges and payment procedures, for use of machinery, tools, and other such items•Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing specific service such as pumping gasoline for customers•Listened to and resolved customer complaints regarding service, product, and personnel