Experience

Wings for Kids

• United States
• Education
• 1 - 100 Employee

• Teacher

  • Aug 2019 - Present



Convoy Inc

• Operations Associate

  • Jan 2019 - May 2019



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Opperations Support Coordinator

  • Feb 2015 - Oct 2017

  ▪ Monitoring Field Engineer activities closely in order to ensure on-time arrival. ▪ Participate in the planning, development, implementation, and support of operational activities.▪ Provide excellent customer service via active listening and professional communication, and identifying root cause of customer issues ▪ Serve as a liaison between external customers and internal departments by facilitating verbal meetings including both parties



Equifax

• United States
• Financial Services
• 700 & Above Employee

• Project Coordinator

  • Jul 2014 - Jan 2015

  •Create and implement communication processes that outline training requirements customized for the USIS department, which include teams such as InterConnect, FirstSearch and ACRO.•Track and manage weekly time sheet compliance to ensure project expense requirements•Compile and develop over 75 quality assurance test cases that assist with the launching Suspicious ID•Organize the scheduling of meetings, conferences and events between the USIS department



Renaissance Waverly Hotel

• Sales Associate

  • Jul 2013 - Jan 2014

  • Greet customers entering establishments with a warming welcome• Exercise a thorough understanding of policies, procedures and the roles of the organization as a whole• Assist customers by providing information and resolving their complaints• Describe products and explain combinations that will best suit each customer's needs• Interfaced with internal and external customers as well as exercise a great deal of analytical and communication skills to effectively converse with potential customers



Year Up

• United States
• Non-profit Organizations
• 700 & Above Employee

• Student, Class 11

  • 2014 - 2014