Experience

Jellyvision

• United States
• Software Development
• 200 - 300 Employee

• Senior Product Manager - Platform

  • Jan 2022 - Present

  * Managing the integration of new development teams after Jellyvision’s acquisition of Picwell, ensuring a seamless transition and successful integration of new resources * Interfacing with key partners to ensure satisfaction of product integrations and developed strategic partnerships to enhance product offerings * Conducting regular product demonstrations and provided training to customers and internal teams * Coordinating with stakeholders, including customers, sales, legal, and… Show more * Managing the integration of new development teams after Jellyvision’s acquisition of Picwell, ensuring a seamless transition and successful integration of new resources * Interfacing with key partners to ensure satisfaction of product integrations and developed strategic partnerships to enhance product offerings * Conducting regular product demonstrations and provided training to customers and internal teams * Coordinating with stakeholders, including customers, sales, legal, and marketing teams, to understand requirements and prioritize product backlog * Leading the development of ALEX, a cloud-based platform that provides benefits education to employees throughout the United States, across the technical stack, including infrastructure, front-end, and back-end * Developing strategic partnerships with vendors to enhance product offerings and identify new business opportunities * Improving back-end platforms and data to increase system performance, scalability, and reliability as well as reporting and data analytics capabilities

• Product Manager - User Identity, Platform

  • Jul 2020 - Jan 2022

  * Worked closely with the development team to define product features and ensure timely delivery * Developed product roadmap and provided regular updates to stakeholders * Advocated for end-user identity as a first-class capability of Jellyvision products to understand the needs and wants of Jellyvision end-users and increase their engagement in Jellyvision products via personalization * Managed security and privacy risks associated with end-user identity to remove barriers in customer… Show more * Worked closely with the development team to define product features and ensure timely delivery * Developed product roadmap and provided regular updates to stakeholders * Advocated for end-user identity as a first-class capability of Jellyvision products to understand the needs and wants of Jellyvision end-users and increase their engagement in Jellyvision products via personalization * Managed security and privacy risks associated with end-user identity to remove barriers in customer adoption * Established user support and data retention policies to ensure compliance with CCPA, CPRA, and VCDPA without impacting reporting

• Technical Product Owner - DevOps

  • Jun 2018 - Feb 2021

  Chicago, IL ° Own the product development lifecycle for Jellyvision’s application-agnostic tooling, infrastructure and automation, (35 products and applications) to provide a suite of secure, standardized tools to streamline development ° Solicit continuous feedback from diverse stakeholders through demos, trainings, surveys, one-on-one meetings, etc. ° Interpret stakeholder outcomes and translate into technical requirements for SREs ° Balance DevSecOps principles (acceleration… Show more ° Own the product development lifecycle for Jellyvision’s application-agnostic tooling, infrastructure and automation, (35 products and applications) to provide a suite of secure, standardized tools to streamline development ° Solicit continuous feedback from diverse stakeholders through demos, trainings, surveys, one-on-one meetings, etc. ° Interpret stakeholder outcomes and translate into technical requirements for SREs ° Balance DevSecOps principles (acceleration, security, and resiliency) to maintain Shared Tools’ product roadmap ° Facilitate Scaled Agile Framework Program Increment Planning to focus diverse stakeholder requests into committed objectives ° Analyze organizational pain points and challenges to establish Shared Tools product roadmap ROI ° Collaborate with Engineering, Release Management, and Information Security departments to establish organizational compliance, security, and resiliency standards and appropriate enforcement strategies ° Research, interface, and onboard vendors including Rapid7, New Relic, Elasticsearch, Forcepoint, Cylance, SignalFx, etc. ° Engage team members in Scrum Events to ensure awareness of how their work relates back to product outcomes

• Scrum Master - DevOps

  • Jun 2017 - Jun 2018

  Chicago, IL ° Owned and developed agile processes for the SRE department made of up 13 people, divided into three distinct Scrum Teams ° Led all Scrum Events - sprint planning, stand-ups, backlog grooming, sprint reviews, and retrospectives; and ensured Scrum Teams were aware of the goal of each event ° Consulted regularly with stakeholders (Engineering, Security and Compliance, Product, Release Management, etc.) to identify organizational pain points and opportunities to improve transparency… Show more ° Owned and developed agile processes for the SRE department made of up 13 people, divided into three distinct Scrum Teams ° Led all Scrum Events - sprint planning, stand-ups, backlog grooming, sprint reviews, and retrospectives; and ensured Scrum Teams were aware of the goal of each event ° Consulted regularly with stakeholders (Engineering, Security and Compliance, Product, Release Management, etc.) to identify organizational pain points and opportunities to improve transparency and communication ° Promoted a safe space for constructive feedback between stakeholders and Scrum Teams ° Measured and made visible Scrum Teams’ velocities, used Burndown reports to point out moments of strain and encouraged members reflect on their work for continuous improvement ° Constructed JIRA boards and filters for each Scrum Team to easily find their work and their backlogs and modified JIRA projects and workflows to improve Scrum Team flow

• Implementation Expert

  • Nov 2015 - Jun 2017

  Chicago, IL ° Lead 18 customers through the implementation process by providing clear deadlines, detailed descriptions of process deliverables, thorough training of process tools, and consistent, clear communication ° Listened to customers, understood their challenges and their goals, and recommended cost-effective, creative solutions to ensure the end product fulfills their expectations ° Evaluated the alignment of customer benefit packages with product functionality, identified potential… Show more ° Lead 18 customers through the implementation process by providing clear deadlines, detailed descriptions of process deliverables, thorough training of process tools, and consistent, clear communication ° Listened to customers, understood their challenges and their goals, and recommended cost-effective, creative solutions to ensure the end product fulfills their expectations ° Evaluated the alignment of customer benefit packages with product functionality, identified potential configuration intricacies, and recommended potential non-standard product configurations and/or customizations based upon results ° Drafted software licensing contracts and facilitate the use of Steelbrick (Salesforce) to create said contracts ° Discerned customer complexities to develop and coordinate customer-specific implementation schedules ° Tested product for quality and alignment with customer expectations ° Established Confluence Questions (FAQ guide) tool, used as a valuable resource across the company

• Implementation Expert Apprentice

  • Jun 2015 - Nov 2015

  Chicago, IL ° Prioritized and managed implementation deliverables for two Implementation Experts (pod), across 27 coinciding implementations ° Established consistent pod communication ° Assisted in the initial evaluation of customer benefit packages, coordinating customer-specific implementation schedules, and product testing ° Evaluated customer feedback and completed the requested updates or proposed creative options for additional review



University of Michigan

• United States
• Higher Education
• 700 & Above Employee

• Energy Analyst (Research Assistant)

  • May 2013 - Jun 2015

  Ann Arbor, MI ° Collected and analyzed process and resource cost data (natural gas, electricity, etc.) for 12 industrial manufacturing facilities to identify inefficiencies and functional necessities ° Composed reports for each facility with in-depth detail of our proposed solutions including step-by-step calculations, estimated implementation costs, and simple pay-back periods, averaging a 24% annual cost reduction per company ° Conducted experimental thermochemical research with industry… Show more ° Collected and analyzed process and resource cost data (natural gas, electricity, etc.) for 12 industrial manufacturing facilities to identify inefficiencies and functional necessities ° Composed reports for each facility with in-depth detail of our proposed solutions including step-by-step calculations, estimated implementation costs, and simple pay-back periods, averaging a 24% annual cost reduction per company ° Conducted experimental thermochemical research with industry experts to identify previously unknown energy savings solutions for industrial applications Show less



Cabot Microelectronics

• United States
• Semiconductor Manufacturing
• 200 - 300 Employee

• Logistics Intern

  • May 2014 - Aug 2014

  Aurora, IL ° Identified approximately $25,000 in annual savings with the development of operational improvements across the shipping, customer service, and internal audit divisions ° Catalogued existing shipping documentation and mapped existing shipping processes depicting internal and external dependencies, functional and regulatory necessities, and the effect of customer-specific requirements ° Developed cost-effective, functional improvements and collaborated across departments to ensure… Show more ° Identified approximately $25,000 in annual savings with the development of operational improvements across the shipping, customer service, and internal audit divisions ° Catalogued existing shipping documentation and mapped existing shipping processes depicting internal and external dependencies, functional and regulatory necessities, and the effect of customer-specific requirements ° Developed cost-effective, functional improvements and collaborated across departments to ensure optimal operations for the company as a whole Show less