Experience

Centaur Building Services

• Facilities Services
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2014 - Present

  Skills•Over 6 years of customer service experience Intermediate coding with ICD•Medical Billing and Coding Effective communication •Microsoft Office 2007-10 Electronic Health Records •Medical Records and insurance •Handle discrepancies in a calm and professional manner•Self-starter; Able to work effectively in a team or group setting QualificationsCentaur Building Service; Perform Cleaning duties for bathrooms and offices•Emptied waste receptacles for all workspaces and restrooms•Use Vacuums and other equipment in executing cleaning tasks •Move all garbage and building materials to central pick up points Show less

• Patient Access (Externship)

  • Sep 2016 - Oct 2016

  Welcome visitors and patients•Answer a multi-line phone•Perform word processing to create/maintain correspondences•File patient charts•Index patient charts using EMR•Maintain organization of office area•Maintain office equipment •Discuss Medicare Rights with patients

• Customer Service Representative

  • Mar 2014 - Mar 2015


DST Systems
• United States
• Information Technology & Services
• 700 & Above Employee
• Healthcare Data Capture Operator

  • Jan 2017 - Nov 2021


Southside Family Dentistry

• United States
• Medical Practices

• Dental Assistant (Volunteer)

  • Jun 2010 - Nov 2011

  Processed X-Rays, Sterilized instruments, maintained patient relations •Answered incoming calls; recorded and delivered messages •Performed word processing to create/maintain correspondences •Filed patient’s charts Processed X-Rays, Sterilized instruments, maintained patient relations •Answered incoming calls; recorded and delivered messages •Performed word processing to create/maintain correspondences •Filed patient’s charts