Danielle Hart
Patient Advocacy Manager at SimparaHR- Claim this Profile
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Bio
Michael L.
Danielle is one of the most positive and upbeat coworkers I have had the privilege of working with! She cares deeply about the work she is doing and will always go above and beyond to help her clients and the rest of the IA team. Not only does she have superb customer service, she also is highly motivated and takes on many projects. She would make a great addition to any team!
Caralina Fisher
Danielle is FABULOUS! She is so eager to learn and when I tell/show her something once I never need to tell/show her again. She's incredibly dedicated to her clients and genuinely wants to improve CICH Implementation overall. I have directly worked with her many times and always came away feeling like we shared the work fairly and equally. I've also been on a number of client calls with her and she's always stayed calm and collected; even when she is unsure of something Danielle knows how to talk to her clients so they feel comfortable. She has such a sunny disposition she brightens any day!
Michael L.
Danielle is one of the most positive and upbeat coworkers I have had the privilege of working with! She cares deeply about the work she is doing and will always go above and beyond to help her clients and the rest of the IA team. Not only does she have superb customer service, she also is highly motivated and takes on many projects. She would make a great addition to any team!
Caralina Fisher
Danielle is FABULOUS! She is so eager to learn and when I tell/show her something once I never need to tell/show her again. She's incredibly dedicated to her clients and genuinely wants to improve CICH Implementation overall. I have directly worked with her many times and always came away feeling like we shared the work fairly and equally. I've also been on a number of client calls with her and she's always stayed calm and collected; even when she is unsure of something Danielle knows how to talk to her clients so they feel comfortable. She has such a sunny disposition she brightens any day!
Michael L.
Danielle is one of the most positive and upbeat coworkers I have had the privilege of working with! She cares deeply about the work she is doing and will always go above and beyond to help her clients and the rest of the IA team. Not only does she have superb customer service, she also is highly motivated and takes on many projects. She would make a great addition to any team!
Caralina Fisher
Danielle is FABULOUS! She is so eager to learn and when I tell/show her something once I never need to tell/show her again. She's incredibly dedicated to her clients and genuinely wants to improve CICH Implementation overall. I have directly worked with her many times and always came away feeling like we shared the work fairly and equally. I've also been on a number of client calls with her and she's always stayed calm and collected; even when she is unsure of something Danielle knows how to talk to her clients so they feel comfortable. She has such a sunny disposition she brightens any day!
Michael L.
Danielle is one of the most positive and upbeat coworkers I have had the privilege of working with! She cares deeply about the work she is doing and will always go above and beyond to help her clients and the rest of the IA team. Not only does she have superb customer service, she also is highly motivated and takes on many projects. She would make a great addition to any team!
Caralina Fisher
Danielle is FABULOUS! She is so eager to learn and when I tell/show her something once I never need to tell/show her again. She's incredibly dedicated to her clients and genuinely wants to improve CICH Implementation overall. I have directly worked with her many times and always came away feeling like we shared the work fairly and equally. I've also been on a number of client calls with her and she's always stayed calm and collected; even when she is unsure of something Danielle knows how to talk to her clients so they feel comfortable. She has such a sunny disposition she brightens any day!
Experience
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SimparaHR
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United States
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Insurance
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1 - 100 Employee
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Patient Advocacy Manager
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Nov 2022 - Present
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Client Success Manager
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Jul 2021 - Present
- Build and maintain client relationships; Maintain accurate employee records, and resolve discrepancy reports; Conduct renewal & open enrollment meetings, and portal training & demos - Complete benefit enrollments & terminations through multiple carrier portals; Create ad hoc reports for payroll deductions, employee audits & benefit management - Act as an escalation point to troubleshoot, advocate, investigate & resolve complex employee benefits and claims issues - Use cost… Show more - Build and maintain client relationships; Maintain accurate employee records, and resolve discrepancy reports; Conduct renewal & open enrollment meetings, and portal training & demos - Complete benefit enrollments & terminations through multiple carrier portals; Create ad hoc reports for payroll deductions, employee audits & benefit management - Act as an escalation point to troubleshoot, advocate, investigate & resolve complex employee benefits and claims issues - Use cost containment strategies to direct clients to affordable care - Create benefit guides, flyers & training guides
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CIC Health
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Implementation Associate at CIC Health
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Dec 2020 - Jul 2021
- Implemented Covid-19 testing for a book of 17 healthcare organizations - Built out internal and external systems for implementation processes, communications, resources, and documentation for Covid-19 testing - Led webinar trainings and supported clients on different testing software - Implemented Covid-19 testing for a book of 17 healthcare organizations - Built out internal and external systems for implementation processes, communications, resources, and documentation for Covid-19 testing - Led webinar trainings and supported clients on different testing software
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Ministry of Justice - New Zealand
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New Zealand
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Government Administration
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700 & Above Employee
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Customer Service Representative
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Jun 2020 - Aug 2020
- Supported launch of a new payroll program, worked closely with personnel to perform reviews and implement client protocols - Prepared correspondences, maintained client appointment records, and provided ongoing support to build reports - Supported launch of a new payroll program, worked closely with personnel to perform reviews and implement client protocols - Prepared correspondences, maintained client appointment records, and provided ongoing support to build reports
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Ministry of Health New Zealand
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New Zealand
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Government Administration
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700 & Above Employee
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Office Administrator
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Dec 2019 - May 2020
- Provided programme coordination, organising of meetings, managing finances, travel, purchasing and interviews - Advised and assist with output, work flow and work programme deadlines - Provided accurate reports and documents for Managers within strict timeframes - Provided programme coordination, organising of meetings, managing finances, travel, purchasing and interviews - Advised and assist with output, work flow and work programme deadlines - Provided accurate reports and documents for Managers within strict timeframes
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Brand Ambassador & Operations Coordinator
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May 2019 - Aug 2019
- Provided detailed correspondence with team&upper management; Methodically handled day-to-day hostel operations; - Directed in person inquiries; Handling of reports, documents and daily invoices; Coached new employees - Provided detailed correspondence with team&upper management; Methodically handled day-to-day hostel operations; - Directed in person inquiries; Handling of reports, documents and daily invoices; Coached new employees
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Retreat Gastropub
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United States
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Restaurants
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Front of House
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Mar 2017 - Apr 2019
- Delivered orders in a timely manner, checked for accuracy, quality & presentation standards - Competently & accurately processed charges, produced bills & collected payments - Gained extensive knowledge on cocktails, spirits and seasonal menu items - Delivered orders in a timely manner, checked for accuracy, quality & presentation standards - Competently & accurately processed charges, produced bills & collected payments - Gained extensive knowledge on cocktails, spirits and seasonal menu items
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University of Melbourne
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Australia
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Higher Education
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700 & Above Employee
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Account Service Representative
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Jan 2017 - Feb 2017
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Nomads World Hotels
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Australia
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Hospitality
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Front Desk Receptionist
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May 2016 - Feb 2017
- Provided detailed correspondence with team&upper management; Methodically handled day-to-day hostel operations; - Directed in person inquiries; Handling of reports, documents and daily invoices; Coached new employees - Provided detailed correspondence with team&upper management; Methodically handled day-to-day hostel operations; - Directed in person inquiries; Handling of reports, documents and daily invoices; Coached new employees
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Macy's
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1 - 100 Employee
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Michael Kors Specialist
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Sep 2014 - May 2015
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Manager
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Aug 2012 - Aug 2014
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Woodruff Sweitzer
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United States
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Account Coordinator
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Jan 2014 - Jul 2014
- Responsible for business planning, merchandise management, tracking and monitoring progress to achieve sales goals and execute corporate initiatives - Supported one client with five domestic and three international brands - Collaborated with creative and service support team; Implemented two new brand identities and rebranded three product lines; two websites and one smartphone app - Responsible for business planning, merchandise management, tracking and monitoring progress to achieve sales goals and execute corporate initiatives - Supported one client with five domestic and three international brands - Collaborated with creative and service support team; Implemented two new brand identities and rebranded three product lines; two websites and one smartphone app
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Thumper Entertainment
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United States
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Musicians
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1 - 100 Employee
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Vendor Coordinator And Marketing Liason
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Mar 2012 - Oct 2013
- Recruited and contracted 13 vendors volunteers; Created billing invoices; Supported event management; Daily email correspondence; Planned lunches with clients - Increased vendor sale 61.8% from the previous year in 2012 - Recruited and contracted 13 vendors volunteers; Created billing invoices; Supported event management; Daily email correspondence; Planned lunches with clients - Increased vendor sale 61.8% from the previous year in 2012
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TGI Fridays
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United States
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Restaurants
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700 & Above Employee
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Bartender/Waitress
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Apr 2007 - Aug 2012
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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College Program
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Feb 2011 - Aug 2011
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Columbia College
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Canada
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Higher Education
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1 - 100 Employee
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Community Consultant
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Jan 2009 - Nov 2009
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Education
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2008 - 2012
Columbia College
Bachelor of Science in Business Administration, Management and Marketing
Community
