Experience

Part D Advisors

• United States
• Government Relations Services
• 1 - 100 Employee

• Strategic Services Account Manager

  • Apr 2018 - Present

  • Establish and maintain vendor and client relationships• Manage and maintain large member data sets• Track and meet multiple concurrent client and government deadlines• Effectively communicate and engage clients in all aspects of business• Optimize client packages in order to ensure clients are gaining all benefits available• Promote and offer additional services that best fit client needs and overall strategy• Guide new account managers toward company strategy and corporate goals• Analyze and develop strategic solutions to successfully meet client needs and expectations• Collaborate with team members and departments to utilize all business processes and maximize results• Maintain a large book of business and complete annual reconciliations• Manage multiple projects for each client to ensure maximum annual subsidies• Abide by all Retiree Drug Subsidy program guidelines and laws• Remain HIPAA compliant

• Account Manager

  • Aug 2015 - Apr 2018

  • Assisted clients in submitting Retiree Drug Subsidy application renewals and process final reconciliation• Manage data records for each customer’s membership to ensure all information was being process accurately• Built and maintained a positive business partnership with each client, consultant and broker• Handled the oversight of each client making sure that all items and deliverables were completed on time and each deadline was met• Used internal services, programs, and solutions to ensure effectiveness and consistency of all client outcomes• Regularly provided reliable input and communication to management



St. Peter's Lutheran Church

• Mission's Coordinator

  • Mar 2013 - Aug 2015

  •Coordinate fundraising and organize Mission trips •Organized and managed pharmacy clinic on Haitian Mission trips•Assist Haitian Project Leader in advocacy for Haitian projects•Organized all aspects of Haitian Project Leader trip to U.S. •Coordinate fundraising and organize Mission trips •Organized and managed pharmacy clinic on Haitian Mission trips•Assist Haitian Project Leader in advocacy for Haitian projects•Organized all aspects of Haitian Project Leader trip to U.S.



Neiman's Family Market

• Pharmacy Technician

  • 2011 - Aug 2015

  •Maintain complete and updated records of controlled substance inventory to meet the DEA requirements by law•Manage program to promote water safety through proper disposal of medications•Serve as mentor and instructor to the pharmacy intern•Coordinate with insurance companies to ensure correct billing to customers and resolve issues due to billing discrepancies•Provide a friendly and trusting atmosphere •Abide by HIPAA laws

• Office Clerk

  • 2008 - 2014

  •Managed store finances•Supervised store employees•Provided customer service and support