Experience

Office Concierge

• United Kingdom
• Facilities Services
• 100 - 200 Employee

• Corporate Receptionist

  • Mar 2018 - Present

• Corporate Receptionist

  • May 2014 - Mar 2018

• Elite Corporate Receptionist

  • Oct 2013 - May 2014

  A mobile reception role covering static operative absences at alternative sites, providing a welcoming and efficient front of house reception service to all employees, guests and other visitors to the building. To build and enhance working relationships with management and colleagues at all sites. Currently trained to work at 26 sites all over London.• Training on a number of different sites (from 10-50 +) and moving from site to site, covering any static operatives’ absences i.e. sickness, holidays, appointments etc.• ‘Standby’ duties, whereby Elite Operatives will be called 0600 – 0630 in the morning to receive their duty for the day.• To greet all visitors promptly, completing all related security procedures and offering all appropriate services to ensure guests experience a pleasant visit.• Room Management including bookings and cancellations.• Receiving guests, announcing them and offering cloakroom facilities and beverages/refreshments if they are to be kept waiting. Communicating if their host is to be delayed.• Escorting guests to appropriate meeting rooms when requested. • Answering all incoming calls / emails and re-routing them to relevant parties.• Meeting and greeting visitors ensuring they are signed in and inducted.• Opening, distributing, collecting and taking the post.• General administration duties, photocopying, filing etc.• Dealing with any enquiries at the reception.• Data entry onto internal systems.• Reporting any problems to the office manager. • Dealing with car park requests and hospitality requirements.• Ensuring that the reception area is tidy and clutter free.• Monitoring stationary stock and reordering when required.• Operating a computer system and switchboard



Capital Capture

• IT Services and IT Consulting
• 1 - 100 Employee

• Receptionist

  • Nov 2012 - Sep 2013

  • Answering all incoming calls / emails and re-routing them to relevant parties.• Meeting and greeting visitors ensuring they are signed in and inducted.• Opening, distributing, collecting and taking the post.• General administration duties, photocopying, filing etc.• Dealing with any enquiries at the reception.• Data entry onto internal systems.• Reporting any problems to the office manager. • Dealing with car park requests and hospitality requirements.• Ensuring that the reception area is tidy and clutter free.• Monitoring stationary stock and reordering when required.• Operating a computer system and switchboard.



New Look

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Oct 2009 - Nov 2012

  • Approaching customers and helping them with their needs.• Assisting the management team in maximising the stores sales and profitability.• Operating the till systems, including cashing up. • Describing or demonstrating in detail a product and its benefits to customers. • Assisting customers with their enquiries. • Putting up posters and promotional material for sales etc. • Maintaining the cleanliness of the retail shop at all times.• Completing all necessary paper work at the start and end of shift.• Replenishing stock on shelves. • Identify trends in complaints and highlight to the relevant managers.• Processing payments of various kinds, including cash, cheques and credit cards.• Dealing politely with customer complaints and resolving them.• Keeping the store organised & maintaining an uncluttered environment. • Constantly updating and replenishing sales display areas.