Experience

Habitat for Humanity Greater Birmingham

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Operations Coordinator

  • Oct 2022 - Present

• Assistant Manager

  • Jul 2022 - Present

  - Manage ReStore social media accounts to promote traffic and increase sales.- Development, management, and cultivation of the Habitat for Humanity of Greater Birmingham ReStore volunteer programs, including systems and processes, relationship management, recruitment, and recognition.- Achieve established sales objectives and profit margins through effective pricing,merchandising, signage, procurement, and product availability.- Strategically schedule employees and volunteers based on business needs andcustomer flow.- Train and supervise staff and volunteers to perform daily operations and assign and oversee projects.



Red Mountain Park

• United States
• Recreational Facilities
• 1 - 100 Employee

• Guest Services Coordinator

  • May 2019 - Mar 2020

  - Engaged with and educated guests about the park and its history - Coordinated with the public regarding park activities and information, special events, and membership information - Provided accurate accounting of payments made throughout the day - Responsible for training new employees - Engaged with and educated guests about the park and its history - Coordinated with the public regarding park activities and information, special events, and membership information - Provided accurate accounting of payments made throughout the day - Responsible for training new employees



NCP Solutions

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Client Manager

  • Dec 2015 - Feb 2019

  - Attended press checks and establish best practices for proofing - Planned and coordinated the execution of NCP standardized and custom-printed processes, including certificates, letters, and statement mailings on behalf of our clients - Served as the main point of contact for clients; served as a liaison for client projects by channeling all project-related communications between the client and internal departments; gathered the necessary information from the client to activate new programs and changes - Managed client budgets and project expenses - Coordinated with technical staff to ensure timely implementation of new products and changes to existing products - Identified, developed, and lead efforts to implement new processes and procedures that contributed to improving our teams' ability to service and meet business objectives for our clients and to meet company goals and objectives - Provided mentoring and educational support to new hires and junior Client Services employees



LUCKIE

• Belgium
• Business Consulting and Services

• Print Traffic Coordinator

  • Mar 2015 - Oct 2015

  - Supervised all phases of print traffic for Alabama Power, Bayer Properties, Grandview Health, McKee Foods/Drake’s, Regions Bank, and United Way of Central Alabama- Handled external creative traffic flow to publications and media vendors to ensure all creative runs on time- Scheduled, estimated and maintained quality control of magazines and newspaper ads- Developed and maintained project time lines for all employees involved in the project- Responsible in submission deadlines of advertisements to various media- Responded to questions regarding client submissions- Worked with Studio, Art Buyers, Creative Directors, Account Management and Production to generate the schedule for overall project completion and updates as needed, notifying all appropriate parties

• Office Coordinator

  • Mar 2014 - Mar 2015

  - Provided assistance for Regions Bank local marketing and on-demand advertising pieces, as requested by Area Marketing Managers and Regions Corporate- Presented a professional, welcoming first contact to all clients, vendors, staff, media, etc. – by phone, in-person, and email- Responsible for maintenance of common spaces and conference rooms for appearance and functionality