Experience

Mantis Innovation

• United States
• Facilities Services
• 100 - 200 Employee

• Senior Director, Business Operations and Analytics

  • Oct 2019 - Present

  Bedford, MA Responsible for leveraging data and analyses to develop business insights, streamline strategic initiatives, and support business processes to optimize performance and impact. Sets strategic direction, provides the analytics and measurement to assess performance, and surfaces opportunities for efficiency and effectiveness.



Wayfair

• United States
• Retail
• 700 & Above Employee

• Senior Category Manager

  • Feb 2018 - Oct 2019

  Boston Owned the development and execution of the small electrics category plan to achieve revenue and profitability goals. Developed optimal ways to source product, strengthen supplier relationships, and drive strong business economics. Conducted regular analytical deep dives to identify sales, merchandising, and operational opportunities while collaborating with internal teams to drive change.



Patriot Energy

• United States
• Utilities
• 1 - 100 Employee

• Senior Director, Operational Excellence

  • Feb 2017 - Feb 2018

  Responsible for the transformation, measurement and ongoing refinement of business operations and sales processes. Owned the identification, development, and implementation of strategic efficiency and effectiveness methods while driving a disciplined and agile approach to optimize performance.

• Director, Commodity Services

  • Apr 2009 - Feb 2017

  Oversaw all back office operations: pricing and product development, contract administration and client relations. Focused on creating and delivering competitive products to expand customer base, increase revenue and improve profitability. Improved existing process to drive efficiency and increase quality of data. Responsible for partner management including identification of strategic relationships, maintenance of key KPIs and success metrics and development of long standing, trusted… Show more Oversaw all back office operations: pricing and product development, contract administration and client relations. Focused on creating and delivering competitive products to expand customer base, increase revenue and improve profitability. Improved existing process to drive efficiency and increase quality of data. Responsible for partner management including identification of strategic relationships, maintenance of key KPIs and success metrics and development of long standing, trusted relationships.

• Branch Manager

  • Dec 2007 - Apr 2009

  Stamford, CT Relocated to Stamford, CT to build Patriot's first full-scale satellite sales operation from the ground up. Duties included recruiting, hiring, training, coaching and retaining a staff of 10 sales representatives. Identified sales best practices and implemented process improvements to increase productivity and improve close ratios.

• Sales Manager

  • Jul 2006 - Dec 2007

  Led 8-member field sales team. Managed efforts to grow new business, increase existing revenue and provide top level customer service to current accounts. Helped coach and foster top performing sales executives.

• Senior Commercial Account Executive

  • Jul 2005 - Jul 2006

  Responsible for increasing revenue in a highly competitive market through acquisition of new business and retention of existing clients. Worked with less experienced team members to help cultivate relationships with potential clients. Earned top seller recognition for the largest book of business.

• Commercial Account Executive

  • Jul 2004 - Jul 2005

  Focused on new business generation through successful cold calling and networking. Developed strong customer relations resulting in increased service levels and high retention rates.



Revenue Enablement Society

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Member

  • Feb 2017 - Feb 2018

  Boston, Massachusetts The Sales Enablement Society is a volunteer organization founded in January 2016, by a diverse group of like-minded sales and marketing professionals based in the Washington, D.C. area. The SES's overall mission identifies best practices for successful outcomes, clarifies the operations for the sales enablement business, and develops the criteria for sales enablement roles within successful organizations.