Media Planner

• Oct 2022 - Present

Associate Media Planner

• May 2021 - Sep 2022

Media Analyst

• Oct 2019 - May 2021

• Strategize, plan, execute and optimize call generated, email, social, mobile and display campaigns• Review campaign pacing and optimization, review reporting and insights, update working presentations, exploring new business partnerships• Manage affiliates and ensure they follow company guidelines• Affiliate recruiting• Analyze campaign performance metrics and budgets• Assist with social media efforts for organizational marketing

Quality Assurance Specialist

• Aug 2018 - Oct 2019

Interactive marketing firm with the following responsibilities:• Responsible for all call monitoring and managing call centers• Participates in the completion of both internal and client quality assurance scorecards• Ensure Call Center representatives are following the organization’s protocols • Performs call monitoring and provides trend data to management team • Participates in customer and client listening programs to identify customer needs and expectations • Investigate customer complaints and non-conformance issues • Uses quality monitoring data management process to compile and track performance • Directs quality initiatives by requiring adherence to quality assurance policies and procedures • Assure ongoing compliance with quality and industry regulatory requirements • Works with management on employee coaching, training and development to enhance or correct the behaviors that lead to excellent customer service • Assist with social media efforts for organizational marketing

Social Media and Artist Manager

• Oct 2017 - Aug 2018

A record company that I started my position with when it was up and coming and done the following with it starting from the ground up: • Brand development for company and signed artists • Finding artists to sign • Writing bios for artists • Running company and artists social media platforms • Conference calls within company and with artists • Head person of bobbletunes brand • Decision making for brands • Creating company content • Delegate within the company A record company that I started my position with when it was up and coming and done the following with it starting from the ground up: • Brand development for company and signed artists • Finding artists to sign • Writing bios for artists • Running company and artists social media platforms • Conference calls within company and with artists • Head person of bobbletunes brand • Decision making for brands • Creating company content • Delegate within the company

Social Media/Brand Associate

• Jun 2017 - Aug 2017

• E-Commerce • Post content for brands on all platforms, and check notifications for all platforms • Review analytics for brands • Find influencers • Create campaign contests for products • Create ads • Conference calls • Engage with possible consumers on social media platforms • New SEO methods • E-Commerce • Post content for brands on all platforms, and check notifications for all platforms • Review analytics for brands • Find influencers • Create campaign contests for products • Create ads • Conference calls • Engage with possible consumers on social media platforms • New SEO methods

Receptionist

• Jun 2015 - Aug 2015

• Answer phones • Greeted clients • Made appointment for the attorney • Various clerical work responsibilities • Updated corporate calendar • Calculate attorney fees • Answer phones • Greeted clients • Made appointment for the attorney • Various clerical work responsibilities • Updated corporate calendar • Calculate attorney fees