Experience

Forward Interiors

• Canada
• Interior Design
• 1 - 100 Employee

• Co-Founder & Principal Designer

  • Oct 2022 - Present



Ali Budd Interiors

• • Jan 2021 - Jun 2022

• • Jun 2020 - Jan 2021

• • Jun 2019 - Jun 2020

• • Feb 2019 - May 2019



Hyundai Auto Canada Corp.

• Canada
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• • Jan 2017 - Mar 2018

• • Feb 2016 - Jan 2017

  • Exported incentive payments from SAP to be organized in Excel in the same format as forecasted data provided by National Management. Analyzed and compared aforementioned data to previously forecasted expectations to determine the accuracy of projections• Audited and reconciled monthly invoices received from financial lending partners to ensure lenders received payment as per payment schedule• Developed weekly reports of Hyundai’s credit traffic performance. Provided year over year comparison and industry analysis in order to aid management in determining if current initiatives aligned with corporate objectives• Acted as the primary point of contact for District Sales Managers (DSMs) in regards to dealer/customer incentive related inquiries. Collaboratively worked with DSMs to resolve concerns in a timely manner in order to maintain a strong rapport with our dealer network• Assisted with the development and implementation of sales incentive programs by preparing reports based on past and current program success with the objective of meeting and exceeding sales targets• Created and published incentive related communications and distributed to relevant parties (dealers, zone staff, financial partners) Show less

• • Aug 2015 - Feb 2016

  • Managed Canadian customer correspondence in order to analyze assistance requests and advise both customers and dealers of approvals or denials, in accordance with current policies and procedures • Resolved client concerns and inquiries in a timely manner by collaborating with internal departments, dealers, customers, and zones for triage purposes• Supported the decision making processes related to goodwill cases in order to create a memorable customer service experience and retain brand loyalty • Helped strengthen customer satisfaction and online brand presence by assisting in the management of the company’s Twitter and Facebook pages, and interacting with customers on these platforms in a timely manner Show less



Hyundai Auto Canada Corp.

• Canada
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Customer Relations Intern

  • May 2014 - Aug 2014

  • Adapted written employee training manuals into concise visual presentations in order to restructure previous training programs, resulting in a more impactful learning experience • Extrapolated data from month end reports in order to quantify results and provide comparative benchmarking for Hyundai dealers to assess their relative results against company norms • Adapted written employee training manuals into concise visual presentations in order to restructure previous training programs, resulting in a more impactful learning experience • Extrapolated data from month end reports in order to quantify results and provide comparative benchmarking for Hyundai dealers to assess their relative results against company norms



Hyundai Auto Canada Corp.

• Canada
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• PDC Office Clerk

  • Jun 2012 - Aug 2013

  • Responsible for performing a wide range of tasks typical of full-time employees on summer holidays, which included processing shipping and receiving purchase orders • Aided colleagues with administrative duties including, but not limited to, filing, faxing, and answering telephones • Responsible for performing a wide range of tasks typical of full-time employees on summer holidays, which included processing shipping and receiving purchase orders • Aided colleagues with administrative duties including, but not limited to, filing, faxing, and answering telephones