Experience

Tealwood Senior Living

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Director of Community Life

  • May 2021 - Present



Aimbridge Hospitality

• United States
• Hospitality
• 700 & Above Employee

• Area Director of Sales

  • Jul 2020 - May 2021

• Director of Sales

  • May 2019 - Jul 2020



SPIRE Hospitality

• United States
• Hospitality
• 200 - 300 Employee

• Sales Manager

  • Jul 2017 - Apr 2019

• Sales Manager

  • Feb 2016 - Jul 2017

  • Responsible for Corporate, Association, and Government market segments for group only and group with meeting needs• Pro-actively market hotel’s renovation and new image through outside sales calls, phone solicitations, site tour appointments, and net-working events • Focus on saturating the market to uncover new accounts and business opportunities • Thoroughly communicate to other departments of upcoming group and meeting needs to ensure successful experience



Dimension Hospitality

• Hospitality
• 200 - 300 Employee

• Sales Manager

  • Jun 2014 - Jan 2016

  • Responsible for all aspects of sales: negotiating corporate rates, new accounts, revenue goals, marketing, etc. • Revenue reporting for management calls • Lead meetings with all departments with the goal of maximizing guest satisfaction • Attend monthly Chamber of Commerce events and other local networking events • Responsible for all aspects of sales: negotiating corporate rates, new accounts, revenue goals, marketing, etc. • Revenue reporting for management calls • Lead meetings with all departments with the goal of maximizing guest satisfaction • Attend monthly Chamber of Commerce events and other local networking events



Hyatt Place

• Hospitality
• 700 & Above Employee

• Sales Assistant

  • Sep 2013 - Jun 2014

  • Existing account management – value add selling; additional hotel services, meetings, etc.• New account sales – learned prospecting, cold calling and light marketing• Trained on revenue goals and maximizing profits• Trained on professional selling skills: opening, probing, supporting, and closing• Trained on bidding larger Corporate Accounts

• Lead Gallery Host

  • Jun 2013 - Sep 2013

  • My first job learning the hotel industry• Trained using Hyatt Place’s staffing model • Progressed to mentoring and training new employees on Customer Service and Gallery Hosting• Learned about defusing problems that supported guest loyalty

• Gallery Host

  • Jun 2012 - May 2013

  Guest services, checking in/out guests, making reservations, room service, exceed guest satisfaction, and many more responsibilities.



Darden

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Aug 2008 - Jun 2013

  • Held this job while attending college, I was able to transfer with them when I moved to Colorado • Learned strong interpersonal communication skills and how to provide quality service • Learned to coordinate execute many activities in a fast paced work environment • Held this job while attending college, I was able to transfer with them when I moved to Colorado • Learned strong interpersonal communication skills and how to provide quality service • Learned to coordinate execute many activities in a fast paced work environment



Golds Gym of Sartell, MN

• Front Desk

  • Aug 2007 - Sep 2011

  Delegated all issues/concerns from guests and personally handled all customer service matters. Trained approximently 15 new staff in company standards and procudures. Attained strong multi-tasking skills. Delegated all issues/concerns from guests and personally handled all customer service matters. Trained approximently 15 new staff in company standards and procudures. Attained strong multi-tasking skills.



Hy-Vee, Inc.

• Retail
• 700 & Above Employee

• Customer Service

  • Apr 2004 - Aug 2007