Experience

Motorway

• United Kingdom
• Internet Publishing
• 200 - 300 Employee

• Lead Manager

  • Jun 2020 - Present



Dimple

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Service Administrator

  • Apr 2019 - Oct 2019



Qantas

• Australia
• Airlines and Aviation
• 700 & Above Employee

• Store Supervisor

  • Feb 2019 - Apr 2019



Tea Tonic

• Australia
• Food and Beverage Services

• Business Development Manager

  • Jan 2019 - Mar 2019



KNect365 TMT

• United Kingdom
• Information Services
• 1 - 100 Employee

• VIP Relations Executive

  • May 2017 - Oct 2018

  Company website: https://tmt.knect365.com/ Working as a VIP Relations Executive, my key objectives are to liaise and manage the VIP Guests, pre event, onsite & post event. Once briefed by the event producer, conducting research into the industry is vital, in order to keep up to date with the latest trends & be able to understand who is the most relevant VIP Guest to invite. Roles include: - In charge of VIP Client relationship management - Schedule 1-2-1 meetings -… Show more Company website: https://tmt.knect365.com/ Working as a VIP Relations Executive, my key objectives are to liaise and manage the VIP Guests, pre event, onsite & post event. Once briefed by the event producer, conducting research into the industry is vital, in order to keep up to date with the latest trends & be able to understand who is the most relevant VIP Guest to invite. Roles include: - In charge of VIP Client relationship management - Schedule 1-2-1 meetings - Organise and host VIP networking opportunities - Create and oversee tailored VIP Programmes for events across the globe. - VIP Client Acquisition - Create & build VIP Delegate database - Cross portfolio Management - Industry research ranging within TMT, such as Telecoms, Technology, Optical Networks, Broadcast, Media & Enterprises. See below my current portfolio of events I am organising for 2018: 18-20 September - 5G Asia @ , Mirina Bay Sands - Singapore https://tmt.knect365.com/5g-asia/ 31 October - 01 November Telco Data Analytics and AL Europe @, Guoman Tower, London https://tmt.knect365.com/telco-data-analytics-europe/ 28 - 29 November Telco Data Analytics and AL USA @, Crowne Plaza San Francisco Airport, San Francisco, CA https://tmt.knect365.com/telco-data-analytics-usa/ Show less Company website: https://tmt.knect365.com/ Working as a VIP Relations Executive, my key objectives are to liaise and manage the VIP Guests, pre event, onsite & post event. Once briefed by the event producer, conducting research into the industry is vital, in order to keep up to date with the latest trends & be able to understand who is the most relevant VIP Guest to invite. Roles include: - In charge of VIP Client relationship management - Schedule 1-2-1 meetings -… Show more Company website: https://tmt.knect365.com/ Working as a VIP Relations Executive, my key objectives are to liaise and manage the VIP Guests, pre event, onsite & post event. Once briefed by the event producer, conducting research into the industry is vital, in order to keep up to date with the latest trends & be able to understand who is the most relevant VIP Guest to invite. Roles include: - In charge of VIP Client relationship management - Schedule 1-2-1 meetings - Organise and host VIP networking opportunities - Create and oversee tailored VIP Programmes for events across the globe. - VIP Client Acquisition - Create & build VIP Delegate database - Cross portfolio Management - Industry research ranging within TMT, such as Telecoms, Technology, Optical Networks, Broadcast, Media & Enterprises. See below my current portfolio of events I am organising for 2018: 18-20 September - 5G Asia @ , Mirina Bay Sands - Singapore https://tmt.knect365.com/5g-asia/ 31 October - 01 November Telco Data Analytics and AL Europe @, Guoman Tower, London https://tmt.knect365.com/telco-data-analytics-europe/ 28 - 29 November Telco Data Analytics and AL USA @, Crowne Plaza San Francisco Airport, San Francisco, CA https://tmt.knect365.com/telco-data-analytics-usa/ Show less



Eurodrug Laboratories

• Netherlands
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Operations Supervisor

  • Oct 2016 - Apr 2017

  Executed 50 daily calls to top level executives to increase client base. Exceeded targeted sales goals by 65%. Emphasized product features based on analysis of customers needs. Attended trade shows and sales conferences. Handled the highest volume account in assigned territory. Collaborated with colleagues to exchange selling strategies and marketing information. Used networking opportunities to create successful, on going business relationships. Executed 50 daily calls to top level executives to increase client base. Exceeded targeted sales goals by 65%. Emphasized product features based on analysis of customers needs. Attended trade shows and sales conferences. Handled the highest volume account in assigned territory. Collaborated with colleagues to exchange selling strategies and marketing information. Used networking opportunities to create successful, on going business relationships.



Pair Mobile

• 1 - 100 Employee

• Sales Manager

  • Dec 2013 - Oct 2016

  Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Opened a new store location and assisted in recruiting and training new staff. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Fulfilled customer shipping needs using UPS and USPS methods. Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Opened a new store location and assisted in recruiting and training new staff. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Fulfilled customer shipping needs using UPS and USPS methods.



Hand on Heart

• United Kingdom
• Non-profit Organization Management

• Fundraising Coordinator

  • Sep 2011 - Dec 2013

  Organised and held special events for Hand on Heart. Built strong relationships with clients to further the growth of this wonderful non for profit charity. Organised and held special events for Hand on Heart. Built strong relationships with clients to further the growth of this wonderful non for profit charity.



Giraffe The Agency

• Professional Makeup Artist

  • Apr 2012 - May 2013



FREE LANCE

• County Dublin, Ireland

• Freelance Makeup Artist

  • Apr 2011 - Jul 2012

  Worked on several documentaries, T.V. Productions and short films around Ireland and United Kingdom. Some of my work would have been seen on House of Cards as an assistant artist. London Fashion Week and several theater productions in the Gaiety. Some plays would include Cinderalla, Snow White and June Rodgers shows. Worked on several documentaries, T.V. Productions and short films around Ireland and United Kingdom. Some of my work would have been seen on House of Cards as an assistant artist. London Fashion Week and several theater productions in the Gaiety. Some plays would include Cinderalla, Snow White and June Rodgers shows.



Impala direct

• Cosmetic Consultant

  • Jan 2012 - Jan 2012

  B2B Sales in cosmetics mainly around the Make-Up sector. Team meeting once weekly to discuss new strategies and target new clients. Assisted on several product launches and marketing campaigns. B2B Sales in cosmetics mainly around the Make-Up sector. Team meeting once weekly to discuss new strategies and target new clients. Assisted on several product launches and marketing campaigns.



River Island

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Manager

  • Aug 2007 - Dec 2011

  Working in several divisions for River Island I gained knowledge in customer Services, visual merchandising, recalls and price errors. Went through weekly figures and shop floor walk through with Area Manager to gain feedback. As a key holder I would of been in charge of opening and closing the store and rota management. Working in several divisions for River Island I gained knowledge in customer Services, visual merchandising, recalls and price errors. Went through weekly figures and shop floor walk through with Area Manager to gain feedback. As a key holder I would of been in charge of opening and closing the store and rota management.