Danielle Campbell
General Manager Customer Focused Digitisation at Resolution Life- Claim this Profile
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Bio
Des Kennedy
Danielle worked for me at both NRMA and Qantas. She also took on challenging roles with amazing enthusiasm, passion, and dedication. She was always looking the for best "customer" outcome and always engaged with the customer to ensure that their needs were being met. Danielle possesses an wonderful blend of thoughtfulness, caring, emphathy, forthrightness, business skills, and consultation skills which have enabled her to be very successful in her career. I would be delighted to have the opportunity to work with Danielle again should the opportunity arise and, if I had an appropriate role available to me, she would be one of the first I would call on..!! Thanks for all your support and efforts, Dan, they were always appreciated.
Paul Tarlinton
I have worked with Danielle both at Qantas where she was a service provider and created and delivered a significant change program for the entire voice network whilst I was managing the national call centre operations and again most recently she worked directly for me as head of Implementation Services at AMP. Danielle is a very strong leader engaging her team and stakeholders in a collaborative way to ensure focus and delivery on strategic objectives ranging from cost reduction / management, change delivery, revenue enhancement, compliance, risk management and controls, high performance culture and operational delivery. A strong operational manager with excellent planning and tracking skills, identifying and assigning the right resources to the right tasks to ensure success. This ranges from managing day to day activity to major programs of work. I would not hesitate in recommending Danielle and would hire her again given the right opportunity.
Des Kennedy
Danielle worked for me at both NRMA and Qantas. She also took on challenging roles with amazing enthusiasm, passion, and dedication. She was always looking the for best "customer" outcome and always engaged with the customer to ensure that their needs were being met. Danielle possesses an wonderful blend of thoughtfulness, caring, emphathy, forthrightness, business skills, and consultation skills which have enabled her to be very successful in her career. I would be delighted to have the opportunity to work with Danielle again should the opportunity arise and, if I had an appropriate role available to me, she would be one of the first I would call on..!! Thanks for all your support and efforts, Dan, they were always appreciated.
Paul Tarlinton
I have worked with Danielle both at Qantas where she was a service provider and created and delivered a significant change program for the entire voice network whilst I was managing the national call centre operations and again most recently she worked directly for me as head of Implementation Services at AMP. Danielle is a very strong leader engaging her team and stakeholders in a collaborative way to ensure focus and delivery on strategic objectives ranging from cost reduction / management, change delivery, revenue enhancement, compliance, risk management and controls, high performance culture and operational delivery. A strong operational manager with excellent planning and tracking skills, identifying and assigning the right resources to the right tasks to ensure success. This ranges from managing day to day activity to major programs of work. I would not hesitate in recommending Danielle and would hire her again given the right opportunity.
Des Kennedy
Danielle worked for me at both NRMA and Qantas. She also took on challenging roles with amazing enthusiasm, passion, and dedication. She was always looking the for best "customer" outcome and always engaged with the customer to ensure that their needs were being met. Danielle possesses an wonderful blend of thoughtfulness, caring, emphathy, forthrightness, business skills, and consultation skills which have enabled her to be very successful in her career. I would be delighted to have the opportunity to work with Danielle again should the opportunity arise and, if I had an appropriate role available to me, she would be one of the first I would call on..!! Thanks for all your support and efforts, Dan, they were always appreciated.
Paul Tarlinton
I have worked with Danielle both at Qantas where she was a service provider and created and delivered a significant change program for the entire voice network whilst I was managing the national call centre operations and again most recently she worked directly for me as head of Implementation Services at AMP. Danielle is a very strong leader engaging her team and stakeholders in a collaborative way to ensure focus and delivery on strategic objectives ranging from cost reduction / management, change delivery, revenue enhancement, compliance, risk management and controls, high performance culture and operational delivery. A strong operational manager with excellent planning and tracking skills, identifying and assigning the right resources to the right tasks to ensure success. This ranges from managing day to day activity to major programs of work. I would not hesitate in recommending Danielle and would hire her again given the right opportunity.
Des Kennedy
Danielle worked for me at both NRMA and Qantas. She also took on challenging roles with amazing enthusiasm, passion, and dedication. She was always looking the for best "customer" outcome and always engaged with the customer to ensure that their needs were being met. Danielle possesses an wonderful blend of thoughtfulness, caring, emphathy, forthrightness, business skills, and consultation skills which have enabled her to be very successful in her career. I would be delighted to have the opportunity to work with Danielle again should the opportunity arise and, if I had an appropriate role available to me, she would be one of the first I would call on..!! Thanks for all your support and efforts, Dan, they were always appreciated.
Paul Tarlinton
I have worked with Danielle both at Qantas where she was a service provider and created and delivered a significant change program for the entire voice network whilst I was managing the national call centre operations and again most recently she worked directly for me as head of Implementation Services at AMP. Danielle is a very strong leader engaging her team and stakeholders in a collaborative way to ensure focus and delivery on strategic objectives ranging from cost reduction / management, change delivery, revenue enhancement, compliance, risk management and controls, high performance culture and operational delivery. A strong operational manager with excellent planning and tracking skills, identifying and assigning the right resources to the right tasks to ensure success. This ranges from managing day to day activity to major programs of work. I would not hesitate in recommending Danielle and would hire her again given the right opportunity.
Experience
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Resolution Life
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Bermuda
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Financial Services
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700 & Above Employee
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General Manager Customer Focused Digitisation
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Jul 2021 - Present
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General Manager (Crew Lead) Servicing and Operations
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Apr 2020 - Jul 2021
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Head of Servicing, Communications and Mature Operations
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Oct 2019 - Apr 2020
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QBE Insurance
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Australia
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Insurance
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700 & Above Employee
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Head Of Technology - Operations
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Nov 2018 - Sep 2019
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Senior Manager, Applications and Operations
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Feb 2016 - Nov 2018
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Solution Delivery Manager
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Oct 2013 - Feb 2016
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Manager, Front End Systems
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Jul 2011 - Oct 2013
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Manager, Enterprise Applications Support
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Feb 2011 - Jul 2011
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Manager, Application Service Management
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Jul 2010 - Feb 2011
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AMP Financial Services
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Australia
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Investment Management
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Head Of Implementation Services, Product Manufacturing
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Sep 2007 - Dec 2009
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AMP Bank Limited
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Financial Services
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100 - 200 Employee
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IT@AMP Development Manager - AMP Banking
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Jun 2006 - Sep 2007
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Project / Program Management
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Jul 2001 - Oct 2004
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Qantas
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Australia
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Airlines and Aviation
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700 & Above Employee
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Program Manager / IT Manager
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1997 - 1999
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The NRMA
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Australia
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Civic and Social Organizations
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700 & Above Employee
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Various roles, IT and business
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1986 - Sep 1997
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Education
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Mercy College
Community
