Experience

Wilberforce University

• United States
• Higher Education
• 100 - 200 Employee

• Library Assistant

  • Aug 2015 - Present

  Cataloging, checking in and checking out books. Helping students with research through our different databases that the school has. Cataloging, checking in and checking out books. Helping students with research through our different databases that the school has.



Avalon Bay

• India
• Information Technology & Services

• Customer Service Representative

  • Sep 2013 - Jul 2014

  Tended to each resident by answering service questionsOpens customer accounts by recording account information and resolving the issue.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Took multiple payments through the process of western union or other payment systems.