Experience

Grandcare
• United States
• Services for the Elderly and Disabled
• 1 - 100 Employee
• Social Media Manager

  • Dec 2022 - Present


Beltone

• United States
• Medical Practices
• 300 - 400 Employee

• Office Manager

  • Dec 2017 - Oct 2022

  • Create and confirm all patient appointments over the phone and in office, update patient files. • Greet patients as they arrive in office, checking patients in, getting insurance information, and taking them to correct office. • Receive and process payments, update accounts with correct payments and notes. • Clean office, stock supplies as needed. • Create and confirm all patient appointments over the phone and in office, update patient files. • Greet patients as they arrive in office, checking patients in, getting insurance information, and taking them to correct office. • Receive and process payments, update accounts with correct payments and notes. • Clean office, stock supplies as needed.



Sundial Lodge

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Lead

  • Jul 2015 - Jul 2017

  • Trained new staff, keeping front desk clean and updated with seasonal changes and balanced cash drawer for audit. • Created reservations, check-ins and outs and travel/tourism relations. • Personal relations and proficient urgent response to guest needs. • Arranged alternate accommodations for guests if needed. • Worked on select projects for Vice President of lodging and managed bellman and ski check when needed. • Trained new staff, keeping front desk clean and updated with seasonal changes and balanced cash drawer for audit. • Created reservations, check-ins and outs and travel/tourism relations. • Personal relations and proficient urgent response to guest needs. • Arranged alternate accommodations for guests if needed. • Worked on select projects for Vice President of lodging and managed bellman and ski check when needed.



Hampton Inn & Suites

• United States
• Hospitality
• 300 - 400 Employee

• Front Desk Agent

  • Jan 2014 - Jan 2015

  • Coordinated the prompt handling of all guest requests including: check ins, check outs, tourism relations, and shipping and receiving of guest packages. • Trained to become a night auditor to audit all finances that were conducted throughout the day. • Analyzed trends and correlations to provide recommendations to management. • Balanced cash drawer, stocked the in-house suite shop, maintained a clean and stocked pool area, and prepared fresh coffee and cookie for guests. • Coordinated the prompt handling of all guest requests including: check ins, check outs, tourism relations, and shipping and receiving of guest packages. • Trained to become a night auditor to audit all finances that were conducted throughout the day. • Analyzed trends and correlations to provide recommendations to management. • Balanced cash drawer, stocked the in-house suite shop, maintained a clean and stocked pool area, and prepared fresh coffee and cookie for guests.