Experience

The INKEY List

• Cosmetics
• 100 - 200 Employee

• National Account Executive

  • Jun 2021 - Present



Boots UK

• United Kingdom
• Retail
• 700 & Above Employee

• Lead Commercial Operations Assistant

  • Dec 2020 - Jun 2021

  Commercial Operation Assistant - Core Beauty

• Category Assistant

  • Sep 2019 - Dec 2020

• Digital operations assistant, promotional marketing

  • Sep 2018 - Sep 2019



Kurt Geiger

• United Kingdom
• Retail
• 700 & Above Employee

• Branch Manager House of Fraser

  • Oct 2016 - Sep 2018

  Working for Kurt Geiger has been an amazing experience, it has brought me back into fashion retailing which I have great passion for and has allowed me to fulfil a much more demanding role in managing my own team and concession. I have managed to take on skills learnt from both high end fashion retailing and also incredibly busy makeup environments to create a successful concession team within the Topshop Nottingham store. I have currently been promoted to Branch Manager to the brand new House of Fraser concession in Nottingham and have been dual site managing for both sites whilst training the new manager to take over from my previous role.Below is a list of my duties and key skills that I have achieved whilst working for Kurt Geiger. Duties:• Managing a successful team of 5• Dual site managing• Opening up a brand new store• Managing free standing store when needed• Processing deliveries and managing transfers of stock• Liaising with Managers about targets• Monitoring stock, figures, trends and purchases (best sellers, slow sellers)• Making sure the shop floor runs smoothly• Making sure to store is hitting targets• Recruitment and training of staff and management• Attending conferences • Till training• Cashing up • Dealing with enquiries and Costumer complaints• Customer service• Rotas• Merchandising• Successfully promoting sales and special offers• Monitoring sales activity• Visual merchandising store to Kurt Geiger model store standards

• Branch Manager Topshop

  • Oct 2015 - Oct 2016

  Working for Kurt Geiger has been an amazing experience, it has brought me back into fashion retailing which I have great passion for and has allowed me to fulfil a much more demanding role in managing my own team and concession. I have managed to take on skills learnt from both high end fashion retailing and also incredibly busy makeup environments to create a successful concession team within the Topshop Nottingham store. Below is a list of my duties and key skills that I have achieved whilst working for Kiko Milano. Duties:• Managing a successful team of 4• Managing free standing store when needed• Processing deliveries and managing transfers of stock• Liaising with Topshop Managers about targets• Monitoring stock, figures, trends and purchases (best sellers, slow sellers)• Making sure the shop floor runs smoothly• Making sure to store is hitting targets• Recruitment and training of staff• Attending conferences • Till training• Cashing up • Dealing with enquiries and Costumer complaints• Customer service• Rotas• Merchandising• Successfully promoting sales and special offers• Monitoring sales activity• Visual merchandising store to Kurt Geiger model store standardsKey skills• Excellent commercial awareness• Knowing catwalk trends and inspiration for all designs• Great communications• Can work under pressure• Responsible• Passionate• Great Problem solving skills as I aim to always achieve the best outcome in any situation• Leadership• Analytical and Numerical skills• Confidence• Excellent organisational skills with both planning and prioritising my work• A creative mind set• Adaptable at working both individually or as a team • Good computer skills• An enthusiasm to gain knowledge and experience within the work place to better myself. • Great organisation skills. • Recruiting and training



KIKO MILANO

• Italy
• Cosmetics
• 700 & Above Employee

• Assistant Manager

  • Apr 2015 - Sep 2015

  I started out with Kiko as a Supervisor/Key holder and was promoted very early on. allowing me to take on a more hands on Management role, which has been a great challenge and something that I further wish to pursue. Kiko are finally trying to create a new beauty concept within the beauty industry, ‘to rewrite the rules of cosmetics: quality is no longer synonymous with high prices, professional luxury is an exciting reality you can touch.’ This has been something that has really inspired me, as I believe everyone no matter where they come from should all be treated with the highest of quality and respect. I have the pleasure of meeting people from all walks of life and hoping that they all leave with the same feeling of happiness and fulfilment.Duties:• Monitoring stock, figures, trends and purchases (best sellers, slow sellers)• Making sure the shop floor runs smoothly• Making sure to store is hitting targets• Recruitment and training of staff• Dealing with enquiries and Costumer complaints• Customer service• Rotas• Merchandising• Successfully promoting sales and special offers• Managing deliveries and making sure they comply with timings and quality standards• Monitoring sales activity• Visual merchandising store and making sure it complies with Kiko standardsKey skills• Excellent commercial awareness• Great communications• Can work under pressure• Responsible• Passionate• Great Problem solving skills as I aim to always achieve the best outcome in any situation• Leadership• Analytical and Numerical skills• Confidence• Excellent organisational skills with both planning and prioritising my work• A creative mind set• Adaptable at working both individually or as a team • Good computer skills• An enthusiasm to gain knowledge and experience within the work place to better myself. • Great organisation skills to ensure a team of 13 runs smoothly. • Recruiting and training



Vivienne Westwood

• United Kingdom
• Retail Luxury Goods and Jewelry
• 300 - 400 Employee

• Sales Associate

  • Dec 2014 - Apr 2015

  Working for Vivienne Westwood was a dream job for me. It allowed me to gain experience with how luxury retailer’s work and the level of customer service that is expected within this type of company. It was a very hands on role as each assistant had their own area of expertise. I myself became bag specialist for the store which meant that I had to liaise with both Braccilini and Liape manufactures, write bi-weekly reports on how my area was performing and take change of purchasing new and existing lines. At Vivienne Westwood I was able to achieve an incredibly high level of memorable and unique service to create a all round perfect customer experience for its clients which enabled me to produce VIP customers for the store. Below is a list of key skills and duties that I had achieved whilst working at Vivienne Westwood. Duties:• Monitoring stock, figures, trends and purchases for bags• Making sure the shop floor standards were maintained• Hitting individual and store targets• Dealing with customer enquiries• Ordering from other stores• Confident in excelling in customer service• Merchandising handbags• Successfully promoting sales and special offers• Monitoring sales activity• Making sure store is secure• Maintain reputation of brandKey skills• Excellent commercial awareness• Strong fashion retail experience• High fashion personal presentation• Great communications• Can work under pressure• Responsible• Passionate• Analytical and Numerical skills• Confidence• Excellent organisational skills with both planning and prioritising my work• A creative mind set• Adaptable at working both individually or as a team• Being able to support management in everyday running of store• Good computer skills• An enthusiasm to gain knowledge and experience within the work place to better myself. • High visual and house keeping standards



French Connection

• United Kingdom
• Retail
• 700 & Above Employee

• Sales advisor and stock room manager

  • Apr 2014 - Dec 2014

  Duties:• Monitoring stock, figures, trends and purchases (best sellers, slow sellers)• Successfully promoting sales and special offers• Managing deliveries and making sure they comply with timings and quality standards• Monitoring sales activity• Helping with visual merchandising (promoting key lines)• Money Mapping (Checking which stories of the floor are making the most money, to them improve VM to ensure that best sellers are at there full potential location)• Gaining data capture from spending customers• Supervising staffKey skills• Excellent commercial awareness• Passion for the fashion industry• Identifying key trends within the season• Great Problem solving skills as I aim to always achieve the best outcome in any situation• Great understanding of customers (Red, Green and Blue) and how to deal with any questions they may have• Analytical and Numerical skills• Confidence• Good team leader but always open to others ideas• Excellent organisational skills with both planning and prioritising my work• A creative mind set• Adaptable at working both individually or as a team • Good computer skills• An enthusiasm to gain knowledge and experience within the work place to better myself.



LK Bennett

• United Kingdom
• Retail
• 100 - 200 Employee

• Sales advisor

  • Nov 2012 - Apr 2014

  Duties: • Have individual customer books of our VIP customers• Must be able to name and identify all products in current season to be able to provide customers with appropriate information to help them select the best products for them• High knowledge of materials used and where they are sourced• Be aware of key cat walk trends and be able to apply them to the current collection• Processing transactions accurately and efficiently• Operating the till and cashing up at the end of the day• Promoting and successfully selling store cards (HOF only)• Being aware of theft and fraudulent• Keeping the store clean and tidy• High level of visual merchandising• Working as part of a team and assisting them when needed• Immaculately dressed with pride of overall appearance• Take part in exclusive fashion events including modelling and selling• Attend important training meeting over the country (New season, VM workshops, service)Key skills:• A friendly and professional manner• Able to work weekends and over time when needed• Merchandising• Passionate attitude towards sales• Listening to customers needs• Immaculate presentation • Great knowledge of stock• Physically fit



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Lingerie Specialist

  • Jun 2008 - Aug 2013

  Duties: • Providing customers with appropriate information to help them select the best products for them• Processing transactions accurately and efficiently• Keeping up-to-date on promotional offers• Operating the till and cashing up at the end of the day• Promoting and successfully selling store cards• Providing women with a bra fit service that is done correctly and makes them feel valued• Identifying customers who need assistance• Being aware of theft and fraudulent• Keeping the store clean and tidy• Being able to highlight key trends• Working as part of a team and assisting them when neededKey skills:• A friendly and professional manner• Able to work weekends, at short notice and over time when needed• Keen on merchandising• Passionate attitude towards sales• Listening to customers needs• Immaculate presentation • Great knowledge of stockPhysically fit



I-COM

• United Kingdom
• Marketing Services
• 1 - 100 Employee

• digital marketing work experience

  • 2012 - 2013

  Work experience via university module, which allowed me to work on marketing strategys to help develop the company betterprint Work experience via university module, which allowed me to work on marketing strategys to help develop the company betterprint