Producer

• Oct 2021 - Present

Visual Manager

• Sep 2018 - Sep 2021

As Visual Manager I am responsible for all home and apparel business from marketing rollouts, prototype execution and overall store experience through a narrative marketing approach. I lead a 15-member team through a pandemic as the only store open in the Greater Toronto Area where our store inventory tippled in volume in just one months time, demonstrating my ability to adapt marketing strategies quickly in a high-pressure service environment. My role involves a high level of self-drive and ambition with an entrepreneurial understanding of the business, our high-end cliental, and the service/fashion industry. I interpret proven business-driven prototyping and adapt interior display and merchandizing designs to our unique store layout, execute merchandizing rollouts based on store-assortment and globally-sourced antique propping, working closely with our in-house artists for a sophisticated and unimaginable store experience. My portfolio demonstrates my expertise in conceptualizing, developing and executing a consistent and profitable brand aesthetic with proven results as the top performing store in the Great Lakes North District for the 2020 Holiday Season as Visual Manager.

Home Department Manager

• Sep 2018 - Aug 2019

At Anthropologie, I lead a 30-member sales team in collaboration with department managers to successfully meet and exceed service and selling targets by 40%. I applied my entrepreneurial prowess of the home department and was responsible for visual merchandizing and marketing rollouts, building and communicating concept messaging, maintaining stock levels, managing product rotation, all through a full understanding of over $3 million in store volume. As Service Leader, I also partnered with the District Brand Leader to create and execute personalized development plans and leadership opportunities for aspiring managers.

Settlement Worker in Schools

• Aug 2019 - Feb 2020

At the Newcomer Centre of Peel, I did research and delivered anti-oppression workshops to newcomer families across Peel to identify client needs, build strong partnerships and foster self-empowerment during the early stages of the settlement process. I managed and organized multiple projects simultaneously in collaboration with the Peel District School Board; and Immigration, Refugee and Citizenship Canada (IRCC). At the Newcomer Centre of Peel, I did research and delivered anti-oppression workshops to newcomer families across Peel to identify client needs, build strong partnerships and foster self-empowerment during the early stages of the settlement process. I managed and organized multiple projects simultaneously in collaboration with the Peel District School Board; and Immigration, Refugee and Citizenship Canada (IRCC).

Teaching Assistant

• Aug 2017 - Apr 2018

I planned and executed weekly lesson plans and tutorials for university students on North American Indigenous and Black literary and cultural texts using anti-ableist teaching strategies. I partnered with PhD professors and fellow teaching assistants to anticipate and support students' needs related to often difficult subject matter, in addition to developing their critical reading and writing skills. I also researched and presented university lectures to over 300 students on Feminist theory and literature.

Front Desk Supervisor

• Sep 2016 - Jul 2017

At Buffed Nail Bar, I managed all back and front-of-house operations including client email and phone correspondence; curation of social media content; up-keeping overall cleanliness and presentation of store; as well as general task-delegation/management. I was responsible for running the front desk; checking in/out clients; managing all client bookings and employee schedules; organizing caterers; making and serving cocktails; and conducting employee performance evaluations. I also partnered with the store owner to develop new training modules and outreach/marketing events.

Customer Service Representative

• May 2014 - Aug 2016

At Rona, I operated the customer service desk, front-end cash and worked on merchandizing in various departments. I trained new-hires; de-escalated customer issues; and communicated product knowledge while maintaining a balanced till. At Rona, I operated the customer service desk, front-end cash and worked on merchandizing in various departments. I trained new-hires; de-escalated customer issues; and communicated product knowledge while maintaining a balanced till.