Experience

Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Academic Department Coordinator

  • Apr 2022 - Present



Pro Care Unlimited

• Greater Grand Rapids, Michigan Area

• Regional Director

  • Oct 2019 - Mar 2022

  Pro Care Unlimited is a home health care company based out of Bingham Farms, Mi. In my position, I managed the Grand Rapids branch which included supervising internal employees, maintaining contracts, gaining new contracts, assisting in audits and payroll, conducting home visits, and attending provider meetings. Pro Care Unlimited is a home health care company based out of Bingham Farms, Mi. In my position, I managed the Grand Rapids branch which included supervising internal employees, maintaining contracts, gaining new contracts, assisting in audits and payroll, conducting home visits, and attending provider meetings.



Pools Plus, Inc.

• United States
• Retail
• 1 - 100 Employee

• Service Manager

  • Apr 2019 - Oct 2019

  I was working as a Supervisor within the retail store and was moved to my position in June of 2019. My daily tasks included: answering customer questions through phone and email, scheduling services, maintaining our service schedule, coordinating with the technicians in the field, invoicing and filing work orders, and coordinating with our construction team as needs arise. I was working as a Supervisor within the retail store and was moved to my position in June of 2019. My daily tasks included: answering customer questions through phone and email, scheduling services, maintaining our service schedule, coordinating with the technicians in the field, invoicing and filing work orders, and coordinating with our construction team as needs arise.



Interim HealthCare Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Client Service Representative

  • Nov 2015 - Apr 2019

  I was a CSR and I managed Southeast Grand Rapids, Kentwood, Wyoming, Caledonia, and Wayland territories. My primary task as a CSR was scheduling care and maintaining relationships with clients. I was in contact with caregivers and clients on a day to day basis to schedule and deal with concerns regarding care. I was also in charge of starting cases in my areas, connecting with case managers regarding client issues, going on home visits when necessary, and managing the caregivers in my territories. Show less



Pools Plus, Inc.

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • May 2013 - Nov 2015

  I managed one of the four locations of Pools Plus Inc in the West Michigan area. I started as a regular sales associate and worked my way up to store manager. I was responsible for hiring and training new employees, managing stock for the store, creating schedules, creating a comfortable space for customers to browse and purchase big ticket items such as hot tubs and above ground pools, and coordinating with other store managers for ideas on ways to increase revenue. During my time as manager, I oversaw the transition to a larger space from our original location. I also began the role of Internet Manager in April 2015. I was in charge of maintaining our website and customer database, marketing to our online clientele, and answering customer inquiries through email and phone calls. I was also responsible for downloading online orders and distributing to our other locations, filing paperwork regarding orders, and frequently taking phone orders. Show less

• Sales Associate

  • Mar 2011 - May 2013



The University Wits

• Greater Grand Rapids, Michigan Area

• Properties Mistress-"Marilyn's Kennedy"

  • Mar 2014 - May 2014



The University Wits

• Stage Manager-"Shadows at the Sanford"

  • Sep 2013 - Nov 2013



The University Wits

• Properties Mistress-"Murder at Grave's End"

  • Apr 2013 - May 2013



Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Stage Manager for The Shape of Things

  • Jan 2013 - Feb 2013



G.B. Russo & Son

• Cashier

  • Oct 2012 - Dec 2012

  I ran the cash register, stocked shelves, helped customers throughout the store, and organize spices. I ran the cash register, stocked shelves, helped customers throughout the store, and organize spices.



Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Director for Bitter Sauce

  • Feb 2012 - Apr 2012

  The project was for my Directing II class. We auditioned students as a class, then went our separate ways to continue work on our show. I acted as the director as well as the stage manager and designer for my one act play. The project was for my Directing II class. We auditioned students as a class, then went our separate ways to continue work on our show. I acted as the director as well as the stage manager and designer for my one act play.



Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Stage Manager for Almost, Maine

  • Oct 2011 - Dec 2011

• Assistant Stage Manager for Twelfth Night

  • Aug 2011 - Oct 2011



Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Stage Manager for Wanda's Visit

  • Jan 2011 - Feb 2011



Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Faith in Founding

  • Sep 2010 - Nov 2010

• Sir Rowland's Daughter/Ensemble in As You Like It

  • Aug 2010 - Oct 2010



The Barn Theatre

• Port Sanilac, Mi

• Associate Producer

  • May 2009 - Sep 2010

  The Barn Theatre is a summer repertory theatre that puts on a new show every 2 weeks usually running from late May to early September. My job as the Associate Producer was to help build and paint sets, help with set decorating, stage manage shows I wasn't acting in, volunteer whenever necessary, basic daily cleaning duties, running the box office (taking reservations, answering questions), and helping our Executive Producer sell ad space in our program and curtain. The Barn Theatre is a summer repertory theatre that puts on a new show every 2 weeks usually running from late May to early September. My job as the Associate Producer was to help build and paint sets, help with set decorating, stage manage shows I wasn't acting in, volunteer whenever necessary, basic daily cleaning duties, running the box office (taking reservations, answering questions), and helping our Executive Producer sell ad space in our program and curtain.



Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Stage Manager for The Hardy Boys and the Mystery of Where Babies Come From

  • Jan 2010 - Feb 2010