Project Manager

• Aug 2023 - Present

Project Manager

• Dec 2021 - Aug 2023

Project Manager at Cloud9 Insight - Responsible for all large Strategic Projects and end to end full project lifecycle - Excellent understanding of D365- Managing & reporting RAID logs and mitigation plans - Confident in presenting to the board - Confident running daily stand ups and end of day SCRUM meetings - Reporting on Project Profitability, Delivery Billable rates, resourcing & forecast capacity RAID to leadership team through weekly reporting board packs. - Running kick off / project review meetings and updating key stakeholders of project progress. - Implementing and maintaining the start up and execution of the PMO office and implementing PMO playbook/ standards. - Main escalation point for Delivery when required. - Assisting sales with key feedback for resource allocation / project learnings for future forecasting. - Responsible for all SILCC (Strategic, Innovation, Leadership, Charity & Community ) scheduling & reporting as part of the 9 day fortnight initiative. Show less

Project Co-Ordinator

• Oct 2021 - Dec 2021

Founder & Editor

• Aug 2011 - Aug 2023

Project & Office Executive

• Mar 2016 - Jun 2020

Working in a friendly office environment for a long-standing manufacturing company who make beautiful fine furniture for the luxury market. - Implemented a number of processes to streamline the office environment and maximise productivity. - Responsible for processing all purchase orders, managing projects through to completion, liaising with clients along the way. - Experienced with dealing with sensitive material and issuing NDA’s. - Responsible for ensuring the smooth running of the office environment through processes and organisation - Responsible for all customer queries and being the main point of contact for customers and clients ensuring exceptional customer service and understanding throughout the full life cycle of each project. - updating & editing the project plan ensuring projects are delivered and signed off within timeframe. - Managing the directors diary & emails ensuring all important information is presented daily in an efficient manner. KEY ACHIEVEMENTS - Improved brand awareness and social visibility through email marketing resulting in secured project meetings - Implemented a number of processes to streamline and organise the office - Upgraded the company into the digital age for ordering and processing purchase orders - Implemented data capture strategy for gathering leads at trade exhibition Show less

Project Manager with Copywriting, Business Development, Marketing & Office Management Duties

• Jan 2012 - Dec 2015

Fast paced environment working in a small company, responsible for smooth running of the office. - Project managing all installs, responsible for all resource allocation, scheduling, invoicing, customer liaison & CRM updating. -Providing exceptional customer service to clients and suppliers. - Reviewing project profitability - Quoting clients and updating CRM system with leads and opportunities. - Running a busy office environment responsible for all admin & day to day running of a small business including payments and payroll. - Responsible for all advertising, marketing, events, PR, Social media and company news. KEY ACHIEVEMENTS - Streamlined the business & office day to day by implementing processes. - implemented a colour coded system for the schedule board to track trades, panel brand, to see stage of project at a glance. - Successfully implemented marketing campaigns to boost traffic to the website. Resulting in an increase of traffic and sales - Secured a major investment project for our sister company Power Diverter with a Housing Association. - Created a strategy to gather more leads at trade events including giveaways and media coverage. - Successfully entered and won Small Business of the Year 2014/15 - Achieved 99.9% customer feedback on Free Index Show less

Temporary Consultant

• Sep 2011 - Apr 2012

Working on temporary assignments for Dior, Chanel, Sisley, PUIG and Loreal to name a few. Responsible for advertising promotional items and increasing number brand awareness and sales. Face to face customer service and problem solving. Fast paced sales environment. Working on temporary assignments for Dior, Chanel, Sisley, PUIG and Loreal to name a few. Responsible for advertising promotional items and increasing number brand awareness and sales. Face to face customer service and problem solving. Fast paced sales environment.

Business Development Manager

• Apr 2010 - Aug 2011

Involved in the start-up of the business from idea to execution. Responsible for boosting company awareness to increase revenue. Developing my division with a pipeline of over £50,000 in year 1. Managing a team of 4, working as part of a team to ensure the success of the division. Excellent customer service and problem-solving skills. Involved in the start-up of the business from idea to execution. Responsible for boosting company awareness to increase revenue. Developing my division with a pipeline of over £50,000 in year 1. Managing a team of 4, working as part of a team to ensure the success of the division. Excellent customer service and problem-solving skills.

Fashion Consultant & Stylist

• Nov 2009 - Apr 2010

I targeted All Saints as they were a pioneering brand with an added edge. Involved in the opening and organisation of their flagship store, offering managerial support and understanding brand values when assisting VM’s. Offering personal shopping and styling assistance to customers at every opportunity with excellent customer service skills. I targeted All Saints as they were a pioneering brand with an added edge. Involved in the opening and organisation of their flagship store, offering managerial support and understanding brand values when assisting VM’s. Offering personal shopping and styling assistance to customers at every opportunity with excellent customer service skills.

Business Development Manager

• Aug 2009 - Feb 2010

Building business relationships with international clients. Working with a market leading publication in launching an online product Communicating with different departments both internal and external in securing interviews at trade events worldwide. Responsible for boosting brand awareness of the SAT TV product. Building business relationships with international clients. Working with a market leading publication in launching an online product Communicating with different departments both internal and external in securing interviews at trade events worldwide. Responsible for boosting brand awareness of the SAT TV product.

Temporary Positions in Print, Online & Events

• Aug 2008 - Feb 2009

Managing a section of the magazine (MB&R), proofing all adverts and liaising with artwork and design teams to work out best layout. Working closely with display, editorial and production teams. Excellent insight into a fast paced multi channel publishing environment Working closely with PR clients to boost brand awareness. Managing a section of the magazine (MB&R), proofing all adverts and liaising with artwork and design teams to work out best layout. Working closely with display, editorial and production teams. Excellent insight into a fast paced multi channel publishing environment Working closely with PR clients to boost brand awareness.