Experience

Vortex

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Success Architech

  • Oct 2023 - Present

  Washington, District of Columbia, United States



RHI

• Architecture and Planning
• 1 - 100 Employee

• Office Administrative Assistant

  • Aug 2021 - Oct 2023

  Alexandria, Virginia, United States Officially, my title is Marketing/Office Assistant; but in addition to the typical administrative duties involved in my role, I've created opportunities to practice what I'm learning in my CompTIA A+ course with hands-on experience around the office, like providing tier one support when possible. I've also organized all assets--previously scattered around the office--in such a way that they're easy to access, and users can find what they need when technical knowledge is not required. With the… Show more Officially, my title is Marketing/Office Assistant; but in addition to the typical administrative duties involved in my role, I've created opportunities to practice what I'm learning in my CompTIA A+ course with hands-on experience around the office, like providing tier one support when possible. I've also organized all assets--previously scattered around the office--in such a way that they're easy to access, and users can find what they need when technical knowledge is not required. With the equipment organized, I can more easily coordinate onboarding with our Managed Services Provider, provision employees with equipment, and set up their workstations in a way that's optimized for sit-stand capability. I also set up A/V in conference rooms for hybrid meetings, and other tasks as needed. Show less



Olde Towne Pet Resorts

• United States
• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • Apr 2019 - Aug 2021

  Springfield, Virginia - Analyze trends in sales to encourage new initiatives and promotions for client acquisition. - Work to ensure successful quarterly internal events to promote team building and maintain high staff morale. - Assess annual trade show schedule to ensure best return on investment; attend trade shows; provide feedback afterward. - Reinforce collaborative relationships with local businesses and residences through grassroots marketing efforts. - Ensure consistent success among customer… Show more - Analyze trends in sales to encourage new initiatives and promotions for client acquisition. - Work to ensure successful quarterly internal events to promote team building and maintain high staff morale. - Assess annual trade show schedule to ensure best return on investment; attend trade shows; provide feedback afterward. - Reinforce collaborative relationships with local businesses and residences through grassroots marketing efforts. - Ensure consistent success among customer service team through training and leading by example. Show less



DCBX Live Events & Entertainment

• United States
• Entertainment Providers

• Marketing Associate and Graphic Designer

  • Apr 2019 - Aug 2021

  McLean, Virginia • Redesigned newsletter template to increase user engagement. • In process of rebranding DCBX and DC Bachata Congress brands • Plan events leading up to and during main Congress for promotional purposes • Update newsletter monthly with timely information and new graphics • Design promotional suite for semi-annual events • Provide support as needed in other departments: organizing production supplies, show-running, registration, merchandise sales, VIP liaison, etc.



Rubin Koehmstedt & Nadler

• United States
• Accounting
• 1 - 100 Employee

• Office Manager

  • Mar 2018 - Mar 2019

  Springfield, VA - Managed general office maintenance by ordering supplies and submitting service tickets as needed. - Cut expenses by finding new vendors or other venues to purchase office and kitchen supplies. - Provided reception support by: greeting clients, managing mail and packages and multi-line phone use. - Provided administrative support to accountants by: proofreading legal letters, contacting clients, and scanning documents. - Managed Accounts Payable by paying bills via check or company… Show more - Managed general office maintenance by ordering supplies and submitting service tickets as needed. - Cut expenses by finding new vendors or other venues to purchase office and kitchen supplies. - Provided reception support by: greeting clients, managing mail and packages and multi-line phone use. - Provided administrative support to accountants by: proofreading legal letters, contacting clients, and scanning documents. - Managed Accounts Payable by paying bills via check or company credit card, and setting up ACH payments whenever possible. - Assisted in management of Accounts Receivable by: receiving client payment by mail, phone, or in person; and assisting clients with billing and account questions. - Assisted in find new office space when current building was bought for demolition. - Sold office furniture to prepare to move out of current office space. Show less



DCBX Live Events & Entertainment

• United States
• Entertainment Providers

• Volunteer Staff

  • Jun 2018 - Jan 2019

  McLean, Virginia - Organize production equipment - Assembly of attendee badges - Registration booth - Merchandise booth - Other duties as needed in preparation for and during event



RSM US LLP

• United States
• Accounting
• 700 & Above Employee

• Administrative Assistant

  • Aug 2016 - Mar 2018

  Mclean, Virginia Support several partners and directors, and collaborate on region-wide projects. Typical tasks: - Outlook calendar management - Meeting support (Conference room reservation, catering arrangements, audio/visual set-up, meeting minutes) - Back-up support to receptionist (managing office-wide mail, managing incoming phone calls on multi-line hard/soft phones, securing office workspace reservations, frequent use of all office landscapes) - Managing confidential client files -… Show more Support several partners and directors, and collaborate on region-wide projects. Typical tasks: - Outlook calendar management - Meeting support (Conference room reservation, catering arrangements, audio/visual set-up, meeting minutes) - Back-up support to receptionist (managing office-wide mail, managing incoming phone calls on multi-line hard/soft phones, securing office workspace reservations, frequent use of all office landscapes) - Managing confidential client files - Data entry - Scheduling travel - Reports (expense reports and others) - Proofreading legal letters - Miscellaneous support for other admins, partners, directors, and general staff Proficient in Microsoft Office 2013 (Outlook, Word, Excel, Powerpoint). Show less



Olde Towne Pet Resorts

• United States
• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • Oct 2012 - Dec 2016

  Springfield, VA Tended to guests and their owners as a Guest Service Agent at the Front Desk, ensuring records matched guests' best care. Also worked as Swimming Handler and general pet care staff member (my favorites!).



The New Media Firm

• Ad Data Analyst

  • Oct 2014 - Nov 2014

  Tracked spending on various clients' ad campaigns, and reporting on the data.



UNO Restaurants, LLC

• Restaurants
• 500 - 600 Employee

• Server

  • Jan 2012 - Aug 2012

  Anticipated and met guests' needs, maintained a clean dining/working environment, worked cohesively with other servers for the greater good of the operation.



Cuisine Solutions

• United States
• Food and Beverage Manufacturing
• 300 - 400 Employee

• Customer Service Representative

  • Oct 2011 - Dec 2011

  Answered customers' questions, entered orders into company database, scanned and sorted orders into computer files.

• R&D Assistant

  • Jun 2011 - Dec 2011

  Calculated recipe ratios; data entry (into Excel spreadsheet and company database); communicated among departments to obtain/ensure accuracy of information.