Admissions Specialist

• Mar 2023 - Present

-Communicate and establish rapport with prospective clients, primarily in Spanish, via phone call to gather information on symptoms and behaviors, past or present traumas, safety concerns, and financial and legal information (e.g. Medi-Cal, custody documents, etc.) -Coordinate with school personnel, health care providers, probation officers, DMH, DCFS, etc. to enroll appropriate referrals as well as request and obtain legal and medical documents -Review the mental health history of prospective clients using the IS system; communicate with therapists, coordinators, and program managers -Identify and evaluate crisis situations, provide emergency contacts, and refer to clinician when needed -Document suspected child abuse and prepare and submit Suspected Child Abuse Reports when required -Utilize referral sources to help families obtain services in the community (e.g., housing, food, etc.) -Schedule clients for engagement, pre-admission, and intake appointments -Responsible for data entry and regularly updating logs of caller information -Complete progress notes for all phone screenings that require triage Show less

Business Owner

• Mar 2021 - Present

Manage product design, production, and fulfillment of apparel and accessories -Negotiated lower cost of goods by 28% Operate marketing campaigns (email, SMS, influencer, and affiliate marketing) -Executed influencer marketing campaign that increased online sales by 322% Handle customer service, bookkeeping, and other daily operations Make ethical labor and environmental practices a priority while achieving a profitable bottom line -Implemented carbon-neutral shipping -Created a buy-back program to reduce textile waste Show less

Private Tutor

• Aug 2016 - May 2021

-Assisted children and college students in reinforcing lessons and improving study skills -Tutored all elementary subjects, AP English, and college-level sociology -Assisted children and college students in reinforcing lessons and improving study skills -Tutored all elementary subjects, AP English, and college-level sociology

Research Assistant

• Jun 2020 - Sep 2020

-Compiled and analyzed sociological data into literature reviews -Compiled and analyzed sociological data into literature reviews

• Dec 2018 - May 2020

-Performed production responsiblities of produce department-Served as Health and Safety Lead from 2019 -2020

• Aug 2018 - Dec 2018

-Provided excellent customer service and product education-Maintained a clean and organized work environment

Lead Hostess

• May 2017 - Jul 2018

-Developed and coordinated hospitality procedures -Trained and supervised team of three hosts -Developed and coordinated hospitality procedures -Trained and supervised team of three hosts