Experience

Schlaraffia - Aquinos Bedding Germany GmbH

• Germany
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Key Account Manager Omnichannel

  • Jul 2021 - Present



guuru

• Switzerland
• Information Technology & Services
• 1 - 100 Employee

• Sales Director DACH

  • Feb 2020 - Jun 2021

  GUURU is a Customer Interaction Solution that combines AI with the human experience of product users. Companies use it for First Contact Resolution on their digital channels. No Call Center is needed. If no automated answer is possible, the solution leverages proficient and dedicated product users who provide assistance in real-time.We think us authentic human advice is key when you chose a product or think about renewing or switching. That's why our growing pool of product users, we call them the Guurus, is an asset and here to stay.At the same time, the market moves towards automation, and a Bot answers simple queries. This is no different with our solution. The difference is that our Bot is trained by and in a constant feedback loop with the Guurus, which makes it learn faster.We see our clients improving their NPS, Conversion Rates, and slash Cost per Contact. Also, our clients can start small with automation and grow the share of the Bot over time without compromising customer experience. AI in Customer Service requires some effort, it's not plug & play.



AB Tasty

• France
• Software Development
• 200 - 300 Employee

• Senior Manager Business Development

  • Apr 2017 - Feb 2020

  AB Tasty is a SaaS solution that helps data-driven marketers to ease the process of implementing A/B and multivariate testing. Designed for e-commerce websites as well as media publishers and lead generation players, AB Tasty helps to increase your sales and conversion rates through continuous optimization. Our solution for desktop and mobile responsive websites is innovative in simplifying to a maximum the implementation of all kind of tests, content personalisation as well as customer engagement activities. Through a visual and interactive editor, you can edit and change easily your web pages without having to involve a technical department or to mobilize resources for deployment. Next, you measure, in real time, the impact of these changes on your performance indicators (eg: number of transactions, turnover, average order value, registration rate, user engagement...).



elastic.io

• Germany
• Information Technology & Services
• 1 - 100 Employee

• Sales Manager

  • Mar 2015 - Mar 2017

  Helping Customers bridge the gap between legacy systems and SaaS apps with the "born in the cloud" iPaaS elastic.io. Want to find out more? Pick a time slot: https://calendly.com/daniel-haegele Helping Customers bridge the gap between legacy systems and SaaS apps with the "born in the cloud" iPaaS elastic.io. Want to find out more? Pick a time slot: https://calendly.com/daniel-haegele



Etengo (Deutschland) AG

• Sales Manager

  • Nov 2013 - Feb 2015

  • Generation of revenue and developing effective business relationships with large and medium-sized companies in the IT sector• Customer Strategie, Forecast to enhance revenue growth• Developing and implementing sales strategies to achieve growth targets and acquisition of key accounts • Generation of revenue and developing effective business relationships with large and medium-sized companies in the IT sector• Customer Strategie, Forecast to enhance revenue growth• Developing and implementing sales strategies to achieve growth targets and acquisition of key accounts



The Frank Latzer Group

• Research Consultant

  • Feb 2012 - Mar 2013

  • Leading a Team of 3 People for a Market Mapping Project which goal was to analyze and create the structure of 12 competitors in the market place. The Project was finished successfully after 4 months.• Acquisition of over 50 new candidates in Top-Management Positions for vacancies. • Leading a Team of 3 People for a Market Mapping Project which goal was to analyze and create the structure of 12 competitors in the market place. The Project was finished successfully after 4 months.• Acquisition of over 50 new candidates in Top-Management Positions for vacancies.



five three double ninety filmproductions GmbH

• Germany
• Media Production
• 1 - 100 Employee

• Production Assistant

  • Jan 2010 - Sep 2010

  - Planning and calculating of several commercials with a budget of up to 120.000 EUR for clients such as the VHV Versicherung, Media Markt or the Veltins GmbH & Co.KG- Organizing of several shoots in Hamburg for Media Markt, VHV Versicherung and Veltins with TV-Stars such as Dieter Bohlen, Mario Barth etc. Coordination and support of the film crew.- Creation of Reels and Promotional Films for over 20 Directors - Planning and calculating of several commercials with a budget of up to 120.000 EUR for clients such as the VHV Versicherung, Media Markt or the Veltins GmbH & Co.KG- Organizing of several shoots in Hamburg for Media Markt, VHV Versicherung and Veltins with TV-Stars such as Dieter Bohlen, Mario Barth etc. Coordination and support of the film crew.- Creation of Reels and Promotional Films for over 20 Directors