Experience

Whitby Oshawa Honda Ltd.

• Canada
• Retail
• 1 - 100 Employee

• Lubrication technician

  • Oct 2022 - Present

  Provide lubrication and different services for vehicles of 4, 6 or V8 engines. Improvement of customs services skills and vehicles maintenance according to the scope of support establisheded by the service manager. Provide lubrication and different services for vehicles of 4, 6 or V8 engines. Improvement of customs services skills and vehicles maintenance according to the scope of support establisheded by the service manager.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Bilingual customer service agent

  • Feb 2022 - Jul 2022

  Customer service agent in charge of supply services for newspaper subscribers around the USA, guiding people through financial, technical, or delivery troubles via phone call. Fulfillment of metrics requested by the campaign. Customer service agent in charge of supply services for newspaper subscribers around the USA, guiding people through financial, technical, or delivery troubles via phone call. Fulfillment of metrics requested by the campaign.



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Bilingual customer service agent

  • Apr 2021 - Dec 2021

  Bilingual agent in charge to provide technical and customer service for Apple users world wide, guiding people trough technical situations and how to proceed according to the polytics of the company. Bilingual agent in charge to provide technical and customer service for Apple users world wide, guiding people trough technical situations and how to proceed according to the polytics of the company.



Transportes Calderón S.A.

• Colombia
• Truck Transportation
• 1 - 100 Employee

• Purchasing Manager

  • Mar 2020 - Apr 2021

  Control and internal advice for the correct administration of the budget given by the general manager. Follow-up, leading the way in development in delivery times for the items necessary for the accurate functioning of the company operational process, creation, and selection of suppliers and contractors process. Control and internal advice for the correct administration of the budget given by the general manager. Follow-up, leading the way in development in delivery times for the items necessary for the accurate functioning of the company operational process, creation, and selection of suppliers and contractors process.



UNIMAQ COLOMBIA

• Sales Engineer

  • Oct 2018 - Apr 2020

  Customer service related to the acquisition of forklift and shelving for ware-housing projects. Management of delivery times, leadership in rack design according to CAD drawings, calculation of efficiencies for selection of forklifts according to customer requ irements. Fulfillment with monthly sales according to management forecast with teamwork and advice on materials according to European standard for shelving. Customer service related to the acquisition of forklift and shelving for ware-housing projects. Management of delivery times, leadership in rack design according to CAD drawings, calculation of efficiencies for selection of forklifts according to customer requ irements. Fulfillment with monthly sales according to management forecast with teamwork and advice on materials according to European standard for shelving.



AZULK

• Colombia
• Manufacturing
• 1 - 100 Employee

• Project Engineer

  • Feb 2018 - Oct 2018

  Planning, execution, control, monitoring, and delivery of infrastructure and projects improvement process focused on the productive growth of the company with budget control guiding throughput growth. The direction of contractors and suppliers with an estimation of costs and times for evaluation. Also, management of operational expenses and quantifying the return on investment. Realization of CAD drawings for metal-mechanical assembly and presentation of reports to the Project Director. Planning, execution, control, monitoring, and delivery of infrastructure and projects improvement process focused on the productive growth of the company with budget control guiding throughput growth. The direction of contractors and suppliers with an estimation of costs and times for evaluation. Also, management of operational expenses and quantifying the return on investment. Realization of CAD drawings for metal-mechanical assembly and presentation of reports to the Project Director.