Daniel Facca

Computer Technician at Chico Unified School District
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Contact Information
us****@****om
(386) 825-5501
Location
Corning, California, United States, US

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Bio

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5.0

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Phyllis Morgan

Dan has been keeping our complicated network of computers up and running for several years. He is a great trouble shooter and responds to our calls for help immediately. I highly recommend him.

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Credentials

  • Network Pro
    TestOut Continuing Education
    Dec, 2020
    - Nov, 2024
  • PC Pro
    TestOut Continuing Education
    Dec, 2020
    - Nov, 2024

Experience

  • Chico Unified School District
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Computer Technician
      • Mar 2021 - Present

  • BusinessWare
    • Redding, California
    • System Engineer
      • Jun 2016 - Jun 2021

      • Produced customized technology solutions satisfying both client needs and budget. • Engaged with software and hardware vendors to meet facilitate client productivity. • Designed and delivered upgrades to out of date systems. • Achieved 90% first call resolution on all assigned service tickets. • Produced customized technology solutions satisfying both client needs and budget. • Engaged with software and hardware vendors to meet facilitate client productivity. • Designed and delivered upgrades to out of date systems. • Achieved 90% first call resolution on all assigned service tickets.

  • Independent Technology Associates
    • Chico, CA
    • System Engineer
      • Mar 2011 - Jun 2016

      • Facilitated upgrades of hardware and software while maintaining client productivity. • Drove new infrastructure development through software migrations. • Implemented a virtual server streamlining process that improved database access for medical billing software. • Facilitated upgrades of hardware and software while maintaining client productivity. • Drove new infrastructure development through software migrations. • Implemented a virtual server streamlining process that improved database access for medical billing software.

  • BusinessWare
    • Redding, CA
    • System Engineer
      • Jun 2008 - Sep 2010

      • Achieved 99% customer satisfaction during installation and configuration of new systems. • Actively maintained Microsoft Active Directory Server based environments. • Provided front line support for 3rd party software and hardware vendors. • Achieved 99% customer satisfaction during installation and configuration of new systems. • Actively maintained Microsoft Active Directory Server based environments. • Provided front line support for 3rd party software and hardware vendors.

Education

  • BYU-Pathway Worldwide
    Bachelor's in Applied Technology, Applied Technology
    2020 - 2022
  • Butte College
    Computer Science
    2010 - 2012
  • Shasta College
    Computer Science
    2003 - 2008

Community

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